Awards showing no info on the table

Hello, can you please verify your game files as shown in the link below.

https://support.sega.com/hc/en-gb/articles/19454389352593-How-to-verify-the-integrity-of-Football-Manager-s-files

Then clear your cache and preferences as shown in the link below.

https://support.sega.com/hc/en-gb/articles/19454208745745-How-to-remove-my-caches-and-or-preferences-folders-in-Football-Manager

If you have a custom skin installed please try removing it.

Hello,

Sorry only responding now. Verifying the game files and clearing cache and the preferences didn't work. I think its something about the save file, because there's no awards showing here, when I click on the button "Ver Prémios" or "Check Awards" in the first print screen.
If you have any other solutions, I apreciated it.

Hi, we can investigate your save file further to see what's gone wrong.

Can we ask if you used any custom files when setting up this save?

Hello again, I don't think I have used any custom file, but it was a while ago so I don't remember very well.

Thank you for keep helping me!