As this forum shows, we've had a number of users encountering an issue when trying to launch FM24 for the first time.
Rest assured we have as many hands on this as possible and we're working towards a solution.
At this point we have only seen it on PC, but do flag to us immediately if you're on Mac.
Could anyone who has encountered the issue please try the following:
QuoteLATEST *22/10/23*
We've had some users share some success by changing their compatibility settings. Could you please try the following and let us know how you get on:
Locate your Steam.exe app, by default you can find it here:
C:\Program Files (x86)\Steam
If you can't see it, please make sure 'Show Hidden Items' is checked on the top 'Show/Hide' panel.
Right click the Steam.exe app, select 'Properties' and then 'Compatibility'.
Uncheck any boxes that are ticked, select 'Apply' and then 'Okay'.
Now launch Steam via the .exe file (double click it), and attempt to launch FM24.
Please let us know whether these steps have helped or not and we'll continue investigating internally.
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Update *20/10/23*
Could we firstly ask that you try launching FM directly via the exe file. To do so, copy and paste this path into your file explorer:C:\Program Files (x86)\Steam\steamapps\common\Football Manager 2024\fm
Failing that, can we please have what's called an environment variable file.
It might sound a little complicated but I assure you it's simple if you go step by step!
Windows 10: https://docs.oracle.com/en/database/oracle/machine-learning/oml4r/1.5.1/oread/creating-and-modifying-environment-variables-on-windows.html#GUID-DD6F9982-60D5-48F6-8270-A27EC53807D0
Windows 11: Settings > About > Advanced System Settings > Environment Variables > System Variables > New
Once you've selected new, please name the variable " antitamperdiagnosis " with the variable " 1 ".
After the next start this will create a file called “antitamperdiagnosis.bin” on your desktop, please attach that here.
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Update *19/10/23*
The location path of where you're trying to install FM24; ie; C:\Users\[name]\Documents\Sports Interactive\Football Manager 2024
Your DxDiag file; https://support.sega.com/hc/en-gb/articles/9997195057553-How-to-find-my-system-DxDiag-system-information-for-Football-Manager-support-
The 2 log files from Steam by going to c:\Program Files (x86)\Steam\logs
- console_log.txt
- content_log.txt
Simply enter "c:\Program Files (x86)\Steam\logs" in the File Explorer address bar and hit enter. You should be able to locate the two files above.
Please also ensure your Windows OS is fully up-to-date. You can do any outstanding updates by going to Settings > Update and Security > Windows Update
We'll find a solution to this as soon as we can but please be patient.
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