Players are unregistered after playing matches

Hi, thanks for raising this. It looks like a bug to me. What do you think, @David Siddall?

Your save file would be useful, could you please upload it to our cloud service and then tell us the name of the file. Instructions on how can be found in the link below.

https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/