3d match stutter

Thank you for the DxDiag file. We're currently investigating this issue. We're sorry for the inconvenience.  

Investigating it is all well and good. But since you posted that update seven days have now passed.

This is affecting a lot of people. For every one who posts on the forums you KNOW there are a lot of players who have never done that in their lives and either grin and bear this or stop playing altogether. What is it with companies like this nowadays? "We have your money so you are no longer a priority ..."?

Will this be fixed? Will it be fixed in a hot-patch some of us can play the game we bought before February. Because of course if it's not fixed then it's not going to be. Are we not entitled to ask that? Are we not entitled to answers? 

I think it goes without saying to an extent, but of course if we could have this fixed and resolved in an instant we would do so. It's an issue we are aware of and are working on. It would be very easy to say it will be fixed and would make a lot of people happy in the short term but what happens then if we can't actually fix it by a certain point in time? 

We appreciate this is an incredibly frustrating issue to encounter. Our aim is to get this fixed. When we're in a position to share more we would do so. 

Michael 

Thanks for that reply. Are you following the discussion on the other thread? Some of us are pretty sure we've narrowed the majority of the trouble down to the digital adboards. 

Hello, @LaytonBhoywe're aware of the thread where Users are talking about the digital ad boards.

It's an area we're currently investigating. We really appreciate your patience.