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Question on a recent dubious email...


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I've recently been getting emails from supportsinterative.com.

Is this an official SI account?

There's no unsubscribe button on the emails, which is unusual from a large, legally compliant company, like SI, and they're sending me links that would eventually lead to me putting my credit card details in.

Any ideas?

Thanks

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You can even find the Fansite advertised in these very forums: http://community.sigames.com/showthread.php/298693-Supports-Interactive

For those who don't follow us on Facebook or Twitter, beta testing passes will start to go out over this weekend. Anyone who signed-up to test should expect something by next week. Unfortunately we can't be more specific as there's hundreds of emails to send out. Just keep an eye out on your inbox/spam folder for our email.

If you're not already signed-up to beta test, and want to be, you can pick up a pass once testing begins via our Twitter account; we have some spares that we are going to be giving out. You can do that here: www.twitter.com/supportsfm –– We may do this on Facebook too, here: www.facebook.com/supportsinteractive

There's more information on our new site about the project, as well as the opportunity to officially purchase Football Manager 2013 at a 25% discount. Our store will be releasing pre-ordered copies on the 19th of October, and if you buy via us we'll get some cash from the game-makers to help pay for the servers everyone will be abusing; so there's some good reasons to pre-order with us instead of Steam, etc. You can find all that here: www.supportsinteractive.com

Thanks again for your interest, hopefully you'll all think it's been worth the wait when you see it.

Game.

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I've recently been getting emails from supportsinterative.com.

Is this an official SI account?

There's no unsubscribe button on the emails, which is unusual from a large, legally compliant company, like SI, and they're sending me links that would eventually lead to me putting my credit card details in.

Any ideas?

Thanks

Hello,

No, we're not affiliated with SI Games or SEGA; I believe it says as much on our website. We're actually an independent social network for Football Manager.

To be clear, we literally just emailed people yesterday with an apology for the amount of emails that have gone out – which you should have received – and in which we concluded that no further emails would be sent. We realised a lot had been dispatched and we were concerned about the volume. We can't do more than apologise once otherwise we're sending more emails.

As for the 'dubious' nature of any emails. I'm not sure at which point you've been asked for credit card details, but we've not asked anyone for anything. We merely recommended three discounted offers for Football Manager 2013 (via reputable outlets) and we sent an apology email. That's the extend of what we've sent anyone.

Again, we can only apologise that so many have been sent out. As we said, we'll update people via social media outlets they can follow instead of sending emails they may not want. If you're concerned about future emails, simply PM me your email and I'll make sure it's removed from our list. It'll only have been on our list if you've signed up to a project that myself or Caleyjag have been involved with in the past.

Regards,

Game.

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Hello,

No, we're not affiliated with SI Games or SEGA; I believe it says as much on our website. We're actually an independent social network for Football Manager.

To be clear, we literally just emailed people yesterday with an apology for the amount of emails that have gone out – which you should have received – and in which we concluded that no further emails would be sent. We realised a lot had been dispatched and we were concerned about the volume. We can't do more than apologise once otherwise we're sending more emails.

As for the 'dubious' nature of any emails. I'm not sure at which point you've been asked for credit card details, but we've not asked anyone for anything. We merely recommended three discounted offers for Football Manager 2013 (via reputable outlets) and we sent an apology email. That's the extend of what we've sent anyone.

Again, we can only apologise that so many have been sent out. As we said, we'll update people via social media outlets they can follow instead of sending emails they may not want. If you're concerned about future emails, simply PM me your email and I'll make sure it's removed from our list. It'll only have been on our list if you've signed up to a project that myself or Caleyjag have been involved with in the past.

Regards,

Game.

Thanks for the clarity.

There really is no need to apologise though, I was just a little confused as to how you interacted with SI. As you say, you never directly asked for credit card details; I think we're all a little paranoid about phishing right now though, and I was a little worried that the emailed links were part of an elaborate scheme! Clearly there is no cause for concern.

Thanks for clearing that up. I must say I feel a little guilty having equated some helpful community members sending out links, to a criminal conspiracy, but I hope you'll forgive me :D

I'll ask the mods whether they can delete this thread after a short time. I would hate for my false assumption to pop up in search results when people look up Supports Interactive.

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Thanks for the clarity.

There really is no need to apologise though, I was just a little confused as to how you interacted with SI. As you say, you never directly asked for credit card details; I think we're all a little paranoid about phishing right now though, and I was a little worried that the emailed links were part of an elaborate scheme! Clearly there is no cause for concern.

Thanks for clearing that up. I must say I feel a little guilty having equated some helpful community members sending out links, to a criminal conspiracy, but I hope you'll forgive me :D

No worries. Since you brought it up it allows other people who may have concerns to see our explanation and not be concerned about the same issues :)

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