freakystreak Posted November 1, 2013 Share Posted November 1, 2013 Had a reply from CJS CD keys.. Suggest I go to the autokey, which is exactly where i went for the key the first time and it's for the beta. Not based in UK me thinks. Link to post Share on other sites More sharing options...
tecky Posted November 1, 2013 Share Posted November 1, 2013 This is frustrating! Can someone tell me what is the difference between 14.1.1 and 14.1.2! My version is now 14.1.1 but it cannot accept the key when I tried it on Steam. I bought it online via FMScout! Link to post Share on other sites More sharing options...
cwvink Posted November 1, 2013 Share Posted November 1, 2013 Quick question, has anyone who ordered from CJS, actually got up and running? Also have any of you who ordered from CJS, ordered from them before? I have never ordered there myself, but I do know of a few cases where people got duped by CJS. For instance, ordering a key (and paying for it), and then getting an email saying that the key is out of stock. Link to post Share on other sites More sharing options...
freakystreak Posted November 1, 2013 Share Posted November 1, 2013 I'm getting annoyed, very annoyed about this Link to post Share on other sites More sharing options...
Yorkshire Wolf Posted November 1, 2013 Share Posted November 1, 2013 Quick question, has anyone who ordered from CJS, actually got up and running? Also have any of you who ordered from CJS, ordered from them before? I've bought over 40 keys (steam, origin and xbox) from them and never had a problem, but I know people who have. Seems to be luck of the draw. Link to post Share on other sites More sharing options...
Yorkshire Wolf Posted November 1, 2013 Share Posted November 1, 2013 Had a reply from CJS CD keys.. Suggest I go to the autokey, which is exactly where i went for the key the first time and it's for the beta. Not based in UK me thinks. Does your autokey look like this? http://puu.sh/55cnX.jpg Link to post Share on other sites More sharing options...
freakystreak Posted November 1, 2013 Share Posted November 1, 2013 When you talk about CJS do you mean www.cds-cdkeys.com? Link to post Share on other sites More sharing options...
freakystreak Posted November 1, 2013 Share Posted November 1, 2013 Does your autokey look like this? http://puu.sh/55cnX.jpg Yeah but only the top one not the main game key Link to post Share on other sites More sharing options...
Yorkshire Wolf Posted November 1, 2013 Share Posted November 1, 2013 Yeah but only the top one not the main game key You could theoretically file a dispute with paypal, get your cash back and buy elsewhere Link to post Share on other sites More sharing options...
freakystreak Posted November 1, 2013 Share Posted November 1, 2013 I suppose paid with debit card not paypal wrong that it's not described as the full game when you view the product details. Never buying online again. Only buy the physical copy. Link to post Share on other sites More sharing options...
Yorkshire Wolf Posted November 1, 2013 Share Posted November 1, 2013 I suppose paid with debit card not paypal wrong that it's not described as the full game when you view the product details. Never buying online again. Only buy the physical copy. Post a negative review of them on trustpilot with your order number and i guarantee it'll get sorted Link to post Share on other sites More sharing options...
cwvink Posted November 1, 2013 Share Posted November 1, 2013 For those that ordered their copy through G2Play: apparently, G2Play is sending the retail keys now. I received an email from them a few hours ago myself, titled "your order has been completed". However, the email was not accompanied by an actual key. It seems that more people are having this issue. I wrote on their FB page that I am having this issue too. I have just received a reply, saying that I should check my G2Play games library for keys. However, only the beta key is listed there. G2Play then asked me to contact their support team for further assistance. So I suggest everyone to do so as soon as possible, in order to fix our problem and finally get to playing FM. Link to post Share on other sites More sharing options...
freakystreak Posted November 1, 2013 Share Posted November 1, 2013 Post a negative review of them on trustpilot with your order number and i guarantee it'll get sorted good shout mate thanks Link to post Share on other sites More sharing options...
Administrators Neil Brock Posted November 1, 2013 Administrators Share Posted November 1, 2013 For those that ordered their copy through G2Play: apparently, G2Play is sending the retail keys now. I received an email from them a few hours ago myself, titled "your ordered has been completed". However, the email was not accompanied by an actual key. It seems that more people are having this issue. I wrote on their FB page that I am having this issue too. I have just received a reply, saying that I should check my G2Play games library for keys. However, only the beta key is listed there. G2Play then asked me to contact their support team for further assistance. So I suggest everyone to do so as soon as possible, in order to fix our problem and finally get to playing FM. Thanks for posting this here, it's appreciated. Link to post Share on other sites More sharing options...
ak71 Posted November 1, 2013 Share Posted November 1, 2013 Greetings to all mates is Singapore, Just would like to check if anyone of you who has been successful in installing the game. I've not had the chance yet as i'm at my workplace now. If there's still no success, i'll need to call New Era, our distributor, to enquire. Thank you. Link to post Share on other sites More sharing options...
jobergchan19 Posted November 1, 2013 Share Posted November 1, 2013 ATTENTION: For all FM players in Singapore, the region lock has been broken! I just registered my game this morning and it worked! Link to post Share on other sites More sharing options...
ak71 Posted November 1, 2013 Share Posted November 1, 2013 ATTENTION:For all FM players in Singapore, the region lock has been broken! I just registered my game this morning and it worked! Thank you God. Thank you jobergchan19 for the great news. Thank you SI and SEGA for the great assistance. Too bad i'm still stuck at work and cannot install the game. I really hope that i can have it install without a fuss when i head home later today. Once again, thank you everyone. Link to post Share on other sites More sharing options...
drunkrob Posted November 1, 2013 Share Posted November 1, 2013 Ok, this is my situation:I bought the game from Nuuvem, so it's region locked. When I bought it, there wasn't any advice for the regional lock. I contacted Nuuvem support, and they reject to arrange a refund. They also said that I have to find someone brazilian to sell him my key. 2-3 hours ago I contacted Sega support for explain my situation, but still not answer. Please, SI and Sega, next year makes something more clear, without so many regional locks and 2 different keys. The Nuuvem key has worked for me in Canada so perhaps you can find a buyer in North America for your key if it works in that region. Hopefully Sega can assist you though. Link to post Share on other sites More sharing options...
cwvink Posted November 1, 2013 Share Posted November 1, 2013 G2Play update: I am happy to say that I have just received another automated email from G2Play, this time with a new key. I have entered it, and it worked. When I clicked Next, it wanted to install the game, but nothing happened. I solved it by cancelling it, and then clicking on FM14 in the games library. The "Play" option should now be "Install". Click it, and everything should work as usual. I hope everyone else is receiving their working keys now as well. If not, contact G2Play support. But rest assured knowing that they are sending around the keys as we speak. Link to post Share on other sites More sharing options...
rodey76 Posted November 1, 2013 Share Posted November 1, 2013 I'm also stuck on 14.1.1, despite restarting Steam. Something that is odd: when I enter the key that I was given by my retailer a few weeks ago, Steam says that I already own that product (this makes sense). It also says that this account already contains the content that is linked to this activation key. When I click on Next, I get a message saying that I'm about to install FM 2014. The needed disk space is 43 MB. When I click Next again, I get to choose whether or not to create desktop shortcuts, etc. When I click Next again, I get the message that Steam is downloading FM 2014. However, in truth, nothing happens; FM doesn't get updated in any way, nothing new is downloading. I have the same problem as this. Is there any solution for this? Link to post Share on other sites More sharing options...
PinkYoshi Posted November 1, 2013 Share Posted November 1, 2013 For those that ordered their copy through G2Play: apparently, G2Play is sending the retail keys now. I received an email from them a few hours ago myself, titled "your order has been completed". However, the email was not accompanied by an actual key. It seems that more people are having this issue. I wrote on their FB page that I am having this issue too. I have just received a reply, saying that I should check my G2Play games library for keys. However, only the beta key is listed there. G2Play then asked me to contact their support team for further assistance. So I suggest everyone to do so as soon as possible, in order to fix our problem and finally get to playing FM. Yep got mine sent to me eventually as scanned serial image. working fine. i think they had a back log of tickets to answer after getting ddosed for bf4 release Link to post Share on other sites More sharing options...
DerbyLad Posted November 1, 2013 Share Posted November 1, 2013 I received my game in the box yesterday & when I reinstalled it I don't appear to have the new online game option nor can go into the download section. I have 14.1.1 version which I assume isn't the latest one, plus I don't have the fm14 editor on steam, so I assume I've done something wrong. can anyone please help? Link to post Share on other sites More sharing options...
Welshace Posted November 1, 2013 Share Posted November 1, 2013 Derby... just for completion sake.. i suggest you uninstall what you have and reinstall using the code on the box... Link to post Share on other sites More sharing options...
DerbyLad Posted November 1, 2013 Share Posted November 1, 2013 Derby... just for completion sake.. i suggest you uninstall what you have and reinstall using the code on the box... That's exactly what I did. uninstalled it then loaded back up, but at no point did it ask for my code. I must be doing something wrong? Link to post Share on other sites More sharing options...
Welshace Posted November 1, 2013 Share Posted November 1, 2013 not at all... once you've entered your code once.. you on't need to do it again.. the game is linked to your steam account.. surely you can now install with no issue? go into steam and press install? Link to post Share on other sites More sharing options...
bornnslippy Posted November 1, 2013 Share Posted November 1, 2013 Still this I'm also stuck on 14.1.1, despite restarting Steam. Something that is odd: when I enter the key that I was given by my retailer a few weeks ago, Steam says that I already own that product (this makes sense). It also says that this account already contains the content that is linked to this activation key. When I click on Next, I get a message saying that I'm about to install FM 2014. The needed disk space is 43 MB. When I click Next again, I get to choose whether or not to create desktop shortcuts, etc. When I click Next again, I get the message that Steam is downloading FM 2014. However, in truth, nothing happens; FM doesn't get updated in any way, nothing new is downloading Link to post Share on other sites More sharing options...
freakystreak Posted November 1, 2013 Share Posted November 1, 2013 Update on my issue with CJS CD Keys... received an email from them late last night saying the main game code will be there shortly, tried this morning, nothing. Nada, Nil. Sigh!!! Wouldn't mind if they just said what the delay was. Link to post Share on other sites More sharing options...
jayahr Posted November 1, 2013 Share Posted November 1, 2013 Have read the FAQ, but would still like to ask again, hoping that I misunderstood them I pre-ordered a boxed copy from Base which has not arrived yet. With my order confirmation I also received a beta code and I played the beta since. Last night I tried updating to the full game, but apparently, if I understand the FAQ correctly, I will have to wait for my boxed copy to arrive. Because only then I shall have the code for the full version which unlocks it on Steam. Anyway, my game still shows version 14.1.1 and on Steam there is no option yet to download the editor, which I would like to do because I want to make some changes to the db before starting my proper career save. Is this correct? Is there no way for me to get the full game (most importantly the editor) before my boxed copy arrives? (that may take some time because I ordered from a UK site to abroad as there is no other option for me to get the game) Having received the beta code it should be obvious that I ordered the full game and that I'm not trying to receive anything I haven't paid for. Any help or clarification apprecited Link to post Share on other sites More sharing options...
Kriss Posted November 1, 2013 Share Posted November 1, 2013 Still thisI'm also stuck on 14.1.1, despite restarting Steam. Something that is odd: when I enter the key that I was given by my retailer a few weeks ago, Steam says that I already own that product (this makes sense). It also says that this account already contains the content that is linked to this activation key. When I click on Next, I get a message saying that I'm about to install FM 2014. The needed disk space is 43 MB. When I click Next again, I get to choose whether or not to create desktop shortcuts, etc. When I click Next again, I get the message that Steam is downloading FM 2014. However, in truth, nothing happens; FM doesn't get updated in any way, nothing new is downloading Did you get a second key? Have you checked back with the retailer to see if you should have a second one? Link to post Share on other sites More sharing options...
Kriss Posted November 1, 2013 Share Posted November 1, 2013 Have read the FAQ, but would still like to ask again, hoping that I misunderstood them I pre-ordered a boxed copy from Base which has not arrived yet. With my order confirmation I also received a beta code and I played the beta since. Last night I tried updating to the full game, but apparently, if I understand the FAQ correctly, I will have to wait for my boxed copy to arrive. Because only then I shall have the code for the full version which unlocks it on Steam. Anyway, my game still shows version 14.1.1 and on Steam there is no option yet to download the editor, which I would like to do because I want to make some changes to the db before starting my proper career save. Is this correct? Is there no way for me to get the full game (most importantly the editor) before my boxed copy arrives? (that may take some time because I ordered from a UK site to abroad as there is no other option for me to get the game) Having received the beta code it should be obvious that I ordered the full game and that I'm not trying to receive anything I haven't paid for. Any help or clarification apprecited Sorry to say that's correct, you need the key with the copy Link to post Share on other sites More sharing options...
Magikdekay Posted November 1, 2013 Share Posted November 1, 2013 I bought it from FasterGameShop.com, first he said it's EU key. When i had problems for updating to 14.1.2, he said use a VPN ... It's Turkey Locked... Using a VPN is illegal and could you ban from steam. So i send yesterday my receipt and key to Sega. I hope they can fix this... I'm buying Manager since first one... Never had this kind of region locked problems. Is there an option they can fix this crew?? My reseller will not refund it... Link to post Share on other sites More sharing options...
DerbyLad Posted November 1, 2013 Share Posted November 1, 2013 not at all... once you've entered your code once.. you on't need to do it again.. the game is linked to your steam account..surely you can now install with no issue? go into steam and press install? The game installs ok on steam, but when I load it up its still on 14.1.1, cant work out how to get 14.1.2 version or whatever the latest one is. Anyone had this problem and managed to resolve it? Link to post Share on other sites More sharing options...
Welshace Posted November 1, 2013 Share Posted November 1, 2013 That's still the beta... you must be installing the beta Derby... are you using the right code? and did you get rid of everything first before installing? Link to post Share on other sites More sharing options...
jayahr Posted November 1, 2013 Share Posted November 1, 2013 Sorry to say that's correct, you need the key with the copy Well, kinda expected that Too bad. I hate seeing everyone on here enjoying the game while still waiting for it each and every year Would have loved to prepare my data at least as a sort of interim activity that bridges waiting time... Link to post Share on other sites More sharing options...
DerbyLad Posted November 1, 2013 Share Posted November 1, 2013 That's still the beta... you must be installing the beta Derby... are you using the right code? and did you get rid of everything first before installing? This is what I have done. I've uninstalled everything. Then put my new FM14 disc in and followed the process to install. It doesn't ask me for my code at any point and eventually installs as I can also see on steam & when its 100% & I load up its still 14.1.1 Is there another way I should be installing this? Link to post Share on other sites More sharing options...
vikeologist Posted November 1, 2013 Share Posted November 1, 2013 Derbylad - Why not forget about the disk and activate the product on steam using the code that's in the box. 1. If you haven't done so already, download and install Steam here 2. Open Steam and Go to '+ADD A GAME' at the bottom-left of the window 3. Then select 'Activate a product on Steam' 4. Enter your activation Code 5. Steam should now download your game Link to post Share on other sites More sharing options...
Liquid Cool Posted November 1, 2013 Share Posted November 1, 2013 This is what I have done. I've uninstalled everything. Then put my new FM14 disc in and followed the process to install. It doesn't ask me for my code at any point and eventually installs as I can also see on steam & when its 100% & I load up its still 14.1.1Is there another way I should be installing this? Is there a new code anywhere on the box or on the manual? If yes, try entering that into Steam in "Games -> Activate a Product on Steam". Link to post Share on other sites More sharing options...
DerbyLad Posted November 1, 2013 Share Posted November 1, 2013 Derbylad - Why not forget about the disk and activate the product on steam using the code that's in the box. 1. If you haven't done so already, download and install Steam here 2. Open Steam and Go to '+ADD A GAME' at the bottom-left of the window 3. Then select 'Activate a product on Steam' 4. Enter your activation Code 5. Steam should now download your game Thanks vikeologist. It's installing now and I'm pretty sure this will work having now entered the key. Do you know if this will also give me access to the fm14 editor on steam once this has downloaded? Link to post Share on other sites More sharing options...
AustSaint Posted November 1, 2013 Share Posted November 1, 2013 I had the same issue as a lot of guys had, I contacted my seller and they said use a VPN. I am in Korea and did as they asked and boom it worked, for the guy in China maybe that might help? Link to post Share on other sites More sharing options...
Jibby123 Posted November 1, 2013 Share Posted November 1, 2013 Thanks vikeologist. It's installing now and I'm pretty sure this will work having now entered the key. Do you know if this will also give me access to the fm14 editor on steam once this has downloaded? Yeah, if you're now downloading the full version then the editor will be included (under 'tools' in your steams game list). Link to post Share on other sites More sharing options...
rodey76 Posted November 1, 2013 Share Posted November 1, 2013 OK. It seems SEGA f****d up this year, and didnt inform their retailers good enough, and didnt supplied them with the right keys. Here is my conversation, with my retailers costumer service. You (click to change)Hello. Can you help me? GameKeys4all hello yes please You (click to change) I have bought Football Manager 2014 on this website, and received a key after the order was confirmed. I have installed the game through steam, before it was released, so i only had the BETA version. When the game was released yesterday, my game didnt update to full version. I have been told by Sports Interactive, to ask my retailer for the full game key, which i havent recieved. GameKeys4all order number please You (click to change) **** GameKeys4all check your e-mail thank you You (click to change) I will, just a moment. You state that there is no region restriction, but i cant install the game, due to region restrictions. I am located in Indonesia. GameKeys4all that is impossible the code i just sent u is completely region free You (click to change) Well, that is the message i get on steam, when i enter the code you just emailed. GameKeys4all did you activate the code? You (click to change) Yes. GameKeys4all if you activate it means there is no restrictions if there was any restriction you would not be able to activate it are you under any VPN You (click to change) No. Just a moment, i will show you a screenshot of the message i get, right after i entered the kode. http://img15.imageshack.us/img15/6624/2fat.png GameKeys4all ok so you could not activate it hold on please You (click to change) Ok, thank you. GameKeys4all ok we sent your code to our supplier you will have to wait a bit so they can send the region free code and then ill send to your e-mail You (click to change) Ok, thank you very much. GameKeys4all np ill contact u as soon as possible still there? You (click to change) Yes GameKeys4all hold on we are getting the code for u right now You (click to change) Great. So you have already sent an email? GameKeys4all no in a few minutes i let u know You (click to change) Ok. thanks GameKeys4all well bad news after all they dont have the global version yet after all you will need to wait longer You (click to change) When can i expect it? GameKeys4all we hope today yet You (click to change) Is it SEGA that hasnt supplied the codes yet? Because it seems a lot of people have the same problem as me. GameKeys4all yes they are delayed and somehow seems that some codes only work in Europe You (click to change) Ok. I will wait and see then. Thank you for your speedy assistance. Much appreciated. So, maybe it is time SEGA came out with a statement here, and let people know what has happened, and what they will do about it? A lot of people have been affected by this, and havent been given what promised. Not only us as gamers, but also all the retailers having to deal with frustrated costumers, because of the mistake from SEGA. Link to post Share on other sites More sharing options...
tjianster Posted November 1, 2013 Share Posted November 1, 2013 Congrats to you bros from Singapore... but sadly I don't think the region code is broken for Singapore, because I am still unable to get through... Link to post Share on other sites More sharing options...
renz Posted November 1, 2013 Share Posted November 1, 2013 not a key problem, but my laptop isnt reading the game ? i put other disks in and reads them fine.... put fm 14 in and its just spinning around and ive put into steam the Code from the back of the booklet and it says will take 40 mins to upload.... its now been an hour and hasnt even moved.. how do i know if the game has already been upgraded to full instead of just beta ?? Link to post Share on other sites More sharing options...
TCG Posted November 1, 2013 Share Posted November 1, 2013 not a key problem, but my laptop isnt reading the game ? i put other disks in and reads them fine.... put fm 14 in and its just spinning around and ive put into steam the Code from the back of the booklet and it says will take 40 mins to upload.... its now been an hour and hasnt even moved..how do i know if the game has already been upgraded to full instead of just beta ?? If you gameversion are 14.1.2 is it full game. Link to post Share on other sites More sharing options...
freakystreak Posted November 1, 2013 Share Posted November 1, 2013 So still no main game key in my AutoKey area on CJS. Anyone bought FM14 from them and actually recieved a main game key? Not had a reply from Sega either. Was hoping to be playing FM tonight but that looks unlikely now. Link to post Share on other sites More sharing options...
vikeologist Posted November 1, 2013 Share Posted November 1, 2013 perhaps there are lots of people, for example jayahr, who are abroad and waiting for the disk to be sent to them, who are going to be extremely disappointed. China presents some particular challenges for using very passable nicities, (my internet connection to steam is cut off when i try to use one, and it wouldn't be a good idea to even use the actual acronym) but maybe that will solve other people's problems. I've raised the issue with SEGA support, but of course their hands are tied. i feel a bit guilty about keeping the issue 'open' with them. Maybe their staff are paid for each issue they 'close' and I'm just stressing a poor guy out, while the people in SEGA who could resolve the issue are completely unaffected. It would just be nice if the activation process on steam was rolled back to the way it was two weeks ago where any valid activation code is accepted. The key problem is of course that the BETA keys did work, so customers didn't cancel their orders when they had the chance. Link to post Share on other sites More sharing options...
Eztikz Posted November 1, 2013 Share Posted November 1, 2013 I'm also stuck on 14.1.1, despite restarting Steam. Something that is odd: when I enter the key that I was given by my retailer a few weeks ago, Steam says that I already own that product (this makes sense). It also says that this account already contains the content that is linked to this activation key. When I click on Next, I get a message saying that I'm about to install FM 2014. The needed disk space is 43 MB. When I click Next again, I get to choose whether or not to create desktop shortcuts, etc. When I click Next again, I get the message that Steam is downloading FM 2014. However, in truth, nothing happens; FM doesn't get updated in any way, nothing new is downloading. I'm also having this problem and when I'm verifying the game cache several times, it keeps downloading the same 17.1MB over and over again Link to post Share on other sites More sharing options...
HUNT3R Posted November 1, 2013 Share Posted November 1, 2013 I'm also having this problem and when I'm verifying the game cache several times, it keeps downloading the same 17.1MB over and over again Where did you buy from? 14.1.1 is still the BETA/Demo version... Link to post Share on other sites More sharing options...
reid97 Posted November 1, 2013 Share Posted November 1, 2013 So still no main game key in my AutoKey area on CJS. Anyone bought FM14 from them and actually recieved a main game key? Not had a reply from Sega either. Was hoping to be playing FM tonight but that looks unlikely now. i have the axact same problem as you but both my friends received their keys from CJS and work perfectly Link to post Share on other sites More sharing options...
Siegfried.M Posted November 1, 2013 Share Posted November 1, 2013 THANKS! Just THANKS! To Sega, SI(probably the less guilty) and the retailer. I bought the game on the brazilian site Nuuvem and there wasn't advices about the region lock. Yesterday, when I tried to activate the game, Steam says that the key is not for use in my region (Europe). I contacted Nuuvem and they suggested me to activate the game via VPN (what a unprofessional answer) or sell the game to brazilian guys. I opened some topics here and there for sell it, but some were closed, and, generally, no one answered me. Contacted Sega, sending pictures of key, receipt, etc.. and they says "contact retailer". In the end, I wasted 20€. Wow! Next time I see the logo Sega on a game, I avoid it. Link to post Share on other sites More sharing options...
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