Keithy1980 Posted October 19, 2016 Share Posted October 19, 2016 I bought FM2017 as well as beta at a reduced price of £26.99 wheres my game as others i know are playing the beta and i have payed for this. Its not even acknowledged i paid for it and i know i did because i have the reciept. Sorry but im not hapy and not paying again i have been playing since CM97/98 and have never let me down till now Link to post Share on other sites More sharing options...
KUBI Posted October 19, 2016 Share Posted October 19, 2016 Where did you buy your game? From which retailer? Link to post Share on other sites More sharing options...
Keithy1980 Posted October 19, 2016 Author Share Posted October 19, 2016 sortitoutsi i purchased it on 14/10 as it was the last day of the offer and to get early access key Link to post Share on other sites More sharing options...
Administrators Neil Brock Posted October 19, 2016 Administrators Share Posted October 19, 2016 Then you need to contact them directly I'm afraid. I'd also suggest checking any emails you've already received from them and your junk mail. Link to post Share on other sites More sharing options...
Keithy1980 Posted October 19, 2016 Author Share Posted October 19, 2016 Ive checked and asked and no reply at all .... thats why i came here cause i have been a loyal fan .... if possible would it be possible to pay u guys directly what i paid these guys and i can chase it up with them? im just so eager and find it so unfair Link to post Share on other sites More sharing options...
Keithy1980 Posted October 19, 2016 Author Share Posted October 19, 2016 So would it still be possible to do what i proposed? Link to post Share on other sites More sharing options...
Damian Posted October 19, 2016 Share Posted October 19, 2016 I would recommend to post in their forums in order to get (maybe) faster help https://sortitoutsi.net/forums Link to post Share on other sites More sharing options...
FrazT Posted October 19, 2016 Share Posted October 19, 2016 As has been said above, you really need to take this you with the retailer that sold you the game- you dont need to buy it again but will need to chase them up via their website or their forums. Link to post Share on other sites More sharing options...
Challenger Posted October 19, 2016 Share Posted October 19, 2016 I have the exact same problem. Bought the game trough Steam on that discount day promo you had here. I left a query in the support forum and it is being ignored, and there doesn't seem to be any way to contact them via e-mail. Link to post Share on other sites More sharing options...
tmason122 Posted October 19, 2016 Share Posted October 19, 2016 I'm pretty sure you're complaining to the wrong people here. You need to contact your retailer, be that Steam or whoever. SI is not responsible for the issues that you are currently facing. I mean if buy a Sony TV from Amazon and your TV doesn't arrive on time you don't call Sony saying "where on earth is my TV!?" do you..... Link to post Share on other sites More sharing options...
Challenger Posted October 19, 2016 Share Posted October 19, 2016 Ignore this, problem solved. Link to post Share on other sites More sharing options...
Keithy1980 Posted October 19, 2016 Author Share Posted October 19, 2016 I have been refunded but now cant play beta for my youtube channel There was an issue with there payment system at the time and cant play beta now. this kinda sucks in future i should stick to steam purchase. Is it possible to still get a beta key if i purchase today? Link to post Share on other sites More sharing options...
daylight Posted October 19, 2016 Share Posted October 19, 2016 If you buy from Steam you will get access to the beta now. Only downside is that you have missed out on the loyalty discount. Link to post Share on other sites More sharing options...
Keithy1980 Posted October 19, 2016 Author Share Posted October 19, 2016 Cant SI help me out a little here since ive been buying there games for 20 years and i mean every one just to give me a loyalty bonus or something? and i didnt originally miss it Link to post Share on other sites More sharing options...
daylight Posted October 19, 2016 Share Posted October 19, 2016 There is some sort of irony going on here. You bought the game from a company named "sortitoutsi" they then let you down and now you are asking SI to help you out! Link to post Share on other sites More sharing options...
Keithy1980 Posted October 19, 2016 Author Share Posted October 19, 2016 well i tried a different compant cause at the time the offer was better ..... i know a joke right. But i love SI i always have but yeah i see the joke lol Link to post Share on other sites More sharing options...
Administrators Neil Brock Posted October 19, 2016 Administrators Share Posted October 19, 2016 20 minutes ago, Keithy1980 said: I have been refunded but now cant play beta for my youtube channel There was an issue with there payment system at the time and cant play beta now. this kinda sucks in future i should stick to steam purchase. Is it possible to still get a beta key if i purchase today? Yep if you order from anyone with pre-release beta access you should get access as soon as you purchase. Steam of course would be the quickest way of doing it though. Link to post Share on other sites More sharing options...
Administrators Neil Brock Posted October 19, 2016 Administrators Share Posted October 19, 2016 8 minutes ago, Keithy1980 said: Cant SI help me out a little here since ive been buying there games for 20 years and i mean every one just to give me a loyalty bonus or something? and i didnt originally miss it Nothing we can do I'm afraid, you have to deal with the retailer directly. Link to post Share on other sites More sharing options...
Keithy1980 Posted October 19, 2016 Author Share Posted October 19, 2016 2 minutes ago, Neil Brock said: Nothing we can do I'm afraid, you have to deal with the retailer directly. I am not going through that again i suffer from chronic anxiety as it is so even posting on here is taking all my effort. Ill just pay full price even though it seems unfair due to mental health issues but hey gotta keep going thats my motto in life Link to post Share on other sites More sharing options...
Welshace Posted October 19, 2016 Share Posted October 19, 2016 You think you should get the game cheaper because of health issues you have? Link to post Share on other sites More sharing options...
Keithy1980 Posted October 19, 2016 Author Share Posted October 19, 2016 never but getting in touch with people about things is my issue .... i just wish i wasnt scammed as i fall dead easy for scams and cant seem to help it but i learn after first try ... Like i said i dont mind paying full price but when i origianally paid for it with reduced price then got a refund due to there issues i should be cut some slack. In fact anyone should be as its not there fault. i know its difficult with you guys at SI but sometimes give a little love to the ones that lost out due to arseholes like sortitoutsi sorry for my language but it makes me mad that those kinda people are about. Im just asking for a little retribution Link to post Share on other sites More sharing options...
Damian Posted October 19, 2016 Share Posted October 19, 2016 I guess this topic transformed in the need of help with the game to begging for a discount and should be closed Link to post Share on other sites More sharing options...
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