What determines if option for board to negotiate contract appears?

[battles_atlas]

My star player wants a new contract way above what I can offer. In the past I've ask the board to take this on as I know they have more headroom on wages. I started the negotiations with the player but couldnt see the option to ask the board, so I went to the Club Vision screen and looked there to no joy, so went back to the contract screen. At some point whilst trying to tweak the contract the ask the board option suddenly appeared - I asked, they agreed to deal with it, but then the game wouldn't let me progress, had the red Must Respond button.

I reloaded from just before, tried again, but this time I can't get the Ask the Board button to appear at all. Is this just bugged? Anyone know what determines when the option appears?