DanWright14 Posted November 29, 2020 Share Posted November 29, 2020 I have tried to sell two players and they are showing as “confirmation” in the transfer centre. I am unable to confirm nor cancel the transfers. They have been pending for over 6 months, has anybody else had this issue and how can it be resolved? Link to post Share on other sites More sharing options...
SI Staff Ben Kenney Posted November 29, 2020 SI Staff Share Posted November 29, 2020 Hi @DanWright14 Could you confirm if this save game was started in the Pre Release Beta or Full Release. There was an issue in the PRB which saw some players transfers get stuck on the 'Confirmation' stage of the transfer. A fix was included for the full release which should have stopped this scenario from occurring. Cheers, Ben Link to post Share on other sites More sharing options...
DanWright14 Posted November 29, 2020 Author Share Posted November 29, 2020 16 minutes ago, Ben Kenney said: Hi @DanWright14 Could you confirm if this save game was started in the Pre Release Beta or Full Release. There was an issue in the PRB which saw some players transfers get stuck on the 'Confirmation' stage of the transfer. A fix was included for the full release which should have stopped this scenario from occurring. Cheers, Ben Hi Ben, I started the save in the Beta but these transfers were arranged post full release, do I have to delete this save? Thanks, Dan Link to post Share on other sites More sharing options...
DanWright14 Posted November 30, 2020 Author Share Posted November 30, 2020 On 29/11/2020 at 16:07, DanWright14 said: Hi Ben, I started the save in the Beta but these transfers were arranged post full release, do I have to delete this save? Thanks, Dan @Ben Kenney Link to post Share on other sites More sharing options...
SI Staff Ben Kenney Posted November 30, 2020 SI Staff Share Posted November 30, 2020 Hi Dan, Ive not seen a new example of this since the full release was rolled out which contained a fix to stop this type of scenario from occurring. Do you happen to have a save game from just before you accepted the offers for the players. If so would you be able to upload the save game to our cloud service and we will take a look as to why this could be happening. Cheers, Ben Link to post Share on other sites More sharing options...
DanWright14 Posted November 30, 2020 Author Share Posted November 30, 2020 11 minutes ago, Ben Kenney said: Hi Dan, Ive not seen a new example of this since the full release was rolled out which contained a fix to stop this type of scenario from occurring. Do you happen to have a save game from just before you accepted the offers for the players. If so would you be able to upload the save game to our cloud service and we will take a look as to why this could be happening. Cheers, Ben Hi @Ben Kenney, Unfortunately not, I only have the one save file. Is there anything I can do with it? Thanks, Dan Link to post Share on other sites More sharing options...
SI Staff Ben Kenney Posted November 30, 2020 SI Staff Share Posted November 30, 2020 Hi Dan, If you upload your save game we can check to see what could be causing the issue. Cheers, Ben Link to post Share on other sites More sharing options...
JamesP Posted December 11, 2020 Share Posted December 11, 2020 I'm having exactly the same issue when trying to buy multiple players. I have the message to say the player is set to join, but no buttons to confirm. Have been waiting most of January window for these transfers. I also started the game in pre-release. Link to post Share on other sites More sharing options...
JamesP Posted December 13, 2020 Share Posted December 13, 2020 Since last night's post, i've started a new career and i'm already seeing the same problems a few months in. Seriously losing faith in this game. It's the first FM i've brought in a few years in hope it was improved. I regret that decision. Link to post Share on other sites More sharing options...
SI Staff Ben Kenney Posted December 14, 2020 SI Staff Share Posted December 14, 2020 On 11/12/2020 at 21:44, JamesP said: I'm having exactly the same issue when trying to buy multiple players. I have the message to say the player is set to join, but no buttons to confirm. Have been waiting most of January window for these transfers. I also started the game in pre-release. This sounds a different issue as the previously reported issue was to do with selling players. This was also the issue that was reported in the Pre Release Beta which we added a fix for for the full release. If you have a save game from just before the news item is generated where you do not have the option to confirm the transfers then could you please upload your save game to our cloud service. On the off chance you are using a custom skin could you revert to one of the default skins and let me know if the issue persists. Link to post Share on other sites More sharing options...
JamesP Posted December 15, 2020 Share Posted December 15, 2020 Thanks Ben, I've uploaded "James Powell - Wolves Season 2 (v03) transfer error.fm" to the cloud. This save was from just before my post so should be before i've seen it fail. I haven't been using any custom skins. Link to post Share on other sites More sharing options...
Viktor Ilivanov Posted December 17, 2020 Share Posted December 17, 2020 Hey @JamesP and thanks for the save - can you provide a bit more info on which players you tried to sign that didn't have a confirmation? I can't seem to replicate the issue internally so far. Kind regards, Vik Link to post Share on other sites More sharing options...
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