Apples80 Posted January 4, 2021 Share Posted January 4, 2021 Anyone else have this issue? I got the below from Segas suport team; Hello, I asked internally and I'm afraid we are not able to issue any refunds. Apple iTunes transactions are managed by Apple. Please submit your refund request to Apple using the link below: Report a Problemhttp://reportaproblem.apple.com Sorry for the inconvenience. Best Regards, Vincent SEGA Customer Support Link to post Share on other sites More sharing options...
Harry Dunning Posted January 4, 2021 Share Posted January 4, 2021 Hi @Apples80, Thanks for contacting us. We understand this may not be ideal however our support team have done all they could in terms of offering a refund and have pointed you to who you should now contact to get that refund - they have not "fobbed you off" here, they have simply directed you to the correct channels, as stated by our sega support team we cannot issue refunds as we do not manage these stores. Again apologies for the inconvenience here but that is simply how these stores and systems operate. Cheers, Harry 1 Link to post Share on other sites More sharing options...
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