furts Posted June 10, 2021 Share Posted June 10, 2021 Idk what happened, but 1 week ago I've go to play fm20 like every other days, nothing different or special, and my logos and kits just disappeared. I didn't change nothing on game's config, or on game directory, they just disappeared, and then I've reinstalled the game 3 times, and this don't bring my logos back. I've reinstalled Epic Games Launcher (Yes, I play FM20 from Epic Games) and this don't bring my logos back too. Than I discovered that my FM created a new Folder from SportsInteractive (that normally stay on documents) on my user folder (???), and I've copy all my graphics folder to this new directory (and spent a lot of time...) to 3 days later the FM stop to save my games outta the blue. He just want to no save my games anymore, and I cannot play FM20 more because the game is completely bugged. Can someone please help me? I'm brazilian and if you search on google, will see that my country is the poor country on the pandemic administration, so I don't have a job, and consequently don't have money to pay for FM21, so I stay on FM20 that i got for free on epic games. (The image below means "The game could not be saved") and i can't change the saves directory too. Srry my bad english but I really need help on this. Link to post Share on other sites More sharing options...
SI Staff Abdullah Patel Posted June 14, 2021 SI Staff Share Posted June 14, 2021 Hi @furts, please can you raise a support ticket here: https://fm21.info/support-ticket confirming exactly which hard drive the game is installed on, where exactly the original FM folder was and where the new folder, that has been created, is found? Once you've done that, our support team will be able to get back to you directly. Thanks Link to post Share on other sites More sharing options...
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