Cannot open the game after closing.

[shepharddark]

Hello, cannot open the game after in and out. It stuck in sega screen or just closing by itself. Only way to fix it clear the caches but can't do that every single time because losing my save.

[Dan Sheppard]

Please log this issue in our bug tracker if you haven't already  

[shepharddark]

22 minutes ago, Dan Sheppard said:

Please log this issue in our bug tracker if you haven't already  

But I cannot get a save file because game keep crashing. Need to restart my phone after closing the game so I can able to login.

[Dan Sheppard]

That's not a problem @shepharddark - You should be able to log the bug without a save, there should be a checkbox that says 'None', and selecting that should allow you to post.

Can you also provide the following to help us investigate further:

* Device Used
* OS Used (and version)

[Marc Vaughan]

Also out of interest what is 'game turbo' ? - the only thing I can find is that its a game speed enhancer, I'm guessing it keeps some aspects of a game in memory and might be causing your issue ... any chance you can reboot, disable it and then try again?

[shepharddark]

3 hours ago, Marc Vaughan said:

Also out of interest what is 'game turbo' ? - the only thing I can find is that its a game speed enhancer, I'm guessing it keeps some aspects of a game in memory and might be causing your issue ... any chance you can reboot, disable it and then try again?

I disabled the game turbo and tried again but still same problem persists.