Kacperek Posted November 13, 2023 Share Posted November 13, 2023 Hi. I had a game to play, the last games of the second season were still to be played. when I wanted to load the game, it turned out that there was no save and I had to start the game again. Where could the problem be? Link to post Share on other sites More sharing options...
Dan Sheppard Posted November 13, 2023 Share Posted November 13, 2023 We are aware of some issues relating to game saves. The team is currently investigating this and we'll share more when we can. For now, could you provide us with: * Device Used * OS Used (and version) Link to post Share on other sites More sharing options...
Kacperek Posted November 13, 2023 Author Share Posted November 13, 2023 FM2024 mobile android 15.0.1 . is this enough information? Link to post Share on other sites More sharing options...
Dan Sheppard Posted November 13, 2023 Share Posted November 13, 2023 If you could also give the the make and model of the phone you are using? Link to post Share on other sites More sharing options...
Kacperek Posted November 13, 2023 Author Share Posted November 13, 2023 Redmi note 10 Pro Link to post Share on other sites More sharing options...
Kacperek Posted November 13, 2023 Author Share Posted November 13, 2023 When can I expect an answer about my case? Link to post Share on other sites More sharing options...
SI Staff Marc Vaughan Posted November 15, 2023 SI Staff Share Posted November 15, 2023 On 13/11/2023 at 13:04, Kacperek said: When can I expect an answer about my case? We're working on a solution at present and will release a hot-fix to address it asap, its not sensible generally for us to make promises about durations or updates while we're debugging things as it might be misleading to the user. (quite often we 'think' we've fixed something initially but QA find a race condition on a specific device/setup and we have to go back to the drawing board, so we don't want to mislead people by being overly optimistic) Link to post Share on other sites More sharing options...
jamie_B_105 Posted November 17, 2023 Share Posted November 17, 2023 On 13/11/2023 at 16:50, Dan Sheppard said: We are aware of some issues relating to game saves. The team is currently investigating this and we'll share more when we can. For now, could you provide us with: * Device Used * OS Used (and version) Good to hear. Need to save the game 2/3 times for it to work... Link to post Share on other sites More sharing options...
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