Android

[ps77]

I recently had a system upgrade on my android and now the problem has started. 

First, and this is not a big thing just annoying. When I start the FM game everytime now it craches. I cant even go in to the game. Just says something about Netflix and crash. But when i try to start it again, it starts. The first time is always a crash and the second time is always a success.

Secondly, and this is more concerning. When i am in the game and I need to leave the game, answer the phone or a text or just google something , the game shutts down without saving. Even if I put on the screensaver the game shutts down without saving. Pretty annoying.

Is this something other players have noticed? Or is it just me? And is there something i can do to fix it?

[Marc Vaughan]

If you could give us more information about your device, OS version and region/area then we might be able to offer more constructive advice - we try and ensure everyone can play the game reliably, but we rely on you to help us have enough information to assist.

[ps77]

It a samsung galaxy s21 5G, android version 14, one UI 6.1. Living in sweden.

 

Screenshot of what it says when I try to start the game. When I try the second time it always work.

Edited May 26 by ps77

[Dan Sheppard]

In terms of this error you are experiencing, we believe this is something related to Netflix side but we've yet been able to reproduce it reliably. We are continuing investigations but it's good to hear launching for a second time allows you in game for now.