Zachary Whyte
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Everything posted by Zachary Whyte
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Thank you for flagging. We have put this under review. -
Error message when loading a save made using the editor
Zachary Whyte commented on werogatda's issue in Pre-Game and In-Game Editor
Thank You. -
Pre-game editor wont open
Zachary Whyte commented on Branquinho1997's issue in Pre-Game and In-Game Editor
Okay, can you please submit a support ticket using - https://support.sega.com/hc/en-gb/requests/new?ticket_form_id=360003117678 as this looks to be an issue launching the editor rather than using it. -
Thank you for the update.
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Squad Planner Not working
Zachary Whyte commented on Keithyboyz's issue in Scouting, Recruitment Meetings and Squad Planner
Hi Keithyboyz, just wanted to say if you are still experiencing this issue, asking your assistant should resolve the blank planner. -
SQUAD PLANNER STILL KEEP RESETTING
Zachary Whyte commented on clovve's issue in Scouting, Recruitment Meetings and Squad Planner
Hello, we've taken a look at your save and it loads fine on our end. Could you please go into detail about the steps you take to encounter the issue, perhaps with some screenshots attached, thank you. -
Thank You.
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2D nets don't move
Zachary Whyte commented on t9ine ✞♛'s issue in Match Engine - Art, Animations, Facegen, Manager Creator and Sounds
Hello, this issue has been fixed and will be added in a future update. -
AI not reacting
Zachary Whyte commented on DomFx's issue in Match Engine - AI and Tactics (Closed For New Issues)
Thank you for the PKM HzanoHi. DomFx could we please get your PKM file from the match. Your PKM file can be found - C:\Users\Your Windows Username\Documents\Sports Interactive\Football Manager 2023\matches -
Thank You For The Save File and Information. We'll investigate.
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Thank you. We'll take a look.
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Thank You. We have placed under review.
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Appreciate you raising this. We will investigate further.
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Thanks for flagging. We've put this under review.
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Exported files are no longer usable in game. Only saved editor files will work. Could you check the file path and make sure it is exactly correct to that of the "Editor data" folder for the game. If that doesn't work, could you try saving the file somewhere else and then manually moving it into the Editor data folder.
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Hello, could you give us an exact run through of your steps? We are not coming across this issue, we are selecting the row of the year with the fee, scrolling down to the transfer fee field and unticking it.
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Error message when loading a save made using the editor
Zachary Whyte commented on werogatda's issue in Pre-Game and In-Game Editor
Hello, could we please get the editor file that is causing this problem, thank you. -
pregame editor is not opening on M1 mac running Ventura
Zachary Whyte commented on shriram's issue in Pre-Game and In-Game Editor
Thank you for flagging. This is a known issue we're investigating. For future issues with the editor please create a support ticket using the link below. https://support.sega.com/hc/en-gb/requests/new?ticket_form_id=360003117678 -
Pregame editor crashes in the end of loading db
Zachary Whyte commented on zeus77's issue in Pre-Game and In-Game Editor
Hello, may I ask if you did anything before this issue started to occur? And what language did you load the editor in? Plus could you please send us a copy of your cache files, which can be found - C:\Users\Your Windows Username\AppData\Local\Sports Interactive\Football Manager 2023. Once copied could you please delete these files and see if this fixes the issue, thank you. -
players on trial in squad planner
Zachary Whyte commented on McBride's issue in User Interface (Closed For New Issues)
My apologies, this issue has been fixed but won't come into play until the winter update. -
Can’t see full pitch on 2d classic
Zachary Whyte commented on Hibs1875's issue in User Interface (Closed For New Issues)
Thanks for the update. -
FM23 Pre Game Editor & FM22 Pre Game Editor Not Working!!
Zachary Whyte commented on LBall94_'s issue in Pre-Game and In-Game Editor
Thank you for flagging this. If you have any future issues with opening/starting the editor, please could you create a support ticket using the link below. https://support.sega.com/hc/en-gb/requests/new?ticket_form_id=360003117678 -
Pre-game editor wont open
Zachary Whyte commented on Branquinho1997's issue in Pre-Game and In-Game Editor
Hello, could you please check that the pre-game editor is installed in the default location, if not can you reinstall it there. If your still having trouble could you submit a support ticket using the link below. https://support.sega.com/hc/en-gb/requests/new?ticket_form_id=360003117678 -
“Missing Executable” error - unable to open Editor
Zachary Whyte commented on RegenHairColour's issue in Pre-Game and In-Game Editor
Thank you for flagging. This is a known issue. If you encounter any similar issues with launching the editor, can you please submit a ticket using the link below. https://support.sega.com/hc/en-gb/requests/new?ticket_form_id=360003117678 -
Hello, can you tell us what led to this crash?
