Zachary Whyte
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Everything posted by Zachary Whyte
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Hello @neilmackay999 Can you please create a support ticket with the link below. https://fmofficial.support/Ticket
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Hello, this is a known issue that should be resolved in our next game update. We're sorry for the inconvenience. -
Hello, we will need more detailed information to review further.
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AI managers only use one substitute in friendlies?
Zachary Whyte commented on sptndc's issue in Match Stats & Data Hub
Hello, can we please get the PKM file from the match in question. You can see how in the link below. Plus your save file ideally also. -
Menu's and pitch flickering during 2d match engine
Zachary Whyte commented on Serk71's issue in Match Art, Animation and Sound
Can you try verifying your game files as shown here: https://support.sega.com/hc/en-gb/articles/19454389352593-How-to-verify-the-integrity-of-Football-Manager-s-files Clearing your cache and preferences as shown here: https://support.sega.com/hc/en-gb/articles/19454208745745-How-to-remove-my-caches-and-or-preferences-folders-in-Football-Manager And make sure your Graphics Card is fully up to date. -
MacOS desktop icon is FM23
Zachary Whyte commented on dias's issue in Crash, Technical and Performance Issues
Thank you for the update. -
Thank you for the save file and information, we'll review further.
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Thank you for the save file, we will investigate further.
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Thanks for flagging this, we will put under review.
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Competition reputations don't change with custom continental competitions
Zachary Whyte commented on V50's issue in Pre-Game Editor
Thank you for raising this, we will investigate further. -
Thank you for flagging this to us, we have placed under review.
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Wrong Information In Non Playing History Cannot Be Removed
Zachary Whyte commented on Tomtheowl95's issue in Pre-Game Editor
Thank you for flagging, we will place under review. -
Thank you for flagging, we will review further.
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Error testing rules -Fixtures added to league split
Zachary Whyte commented on Roy Race 9's issue in Pre-Game Editor
The problem here is that the Fixtures For Year panel won't work for competition stages where the composition of teams can vary from save to save. So in the example here the fixtures for the Championship and Relegation stages are set, but if a different selection of teams enters these stages in the game world to what is set under Fixtures For Year the game will not be able to handle that (hence the number varying between tests - it's a different number of teams making it through to the 'correct' stage). -
Thank you for raising this to us, we will place under review.
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The issue here is with the "Number Of Promotion Places" field in the second screenshot. This field refers to the number of teams automatically promoted as a result of the attached stage (in this case, the two groups of 20 teams), resulting in 6 teams promoted from the group tables. With the additional 1 team from the playoffs this results in 7 teams total being set for promotion, for which changing the "Number Of Promotion Places" field to 1 will resolve the error.
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Hello, we would need the editor file to investigate this further.
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My Manager Job History not displayed
Zachary Whyte commented on baron19's issue in User Interface (Closed for new issues)
You can try verifying your game files as shown in the link below. https://support.sega.com/hc/en-gb/articles/19454389352593-How-to-verify-the-integrity-of-Football-Manager-s-files But unfortunately there might be nothing that can it bring it back on that save. I'm guessing this is fine if you create a new save file? -
B Team Email Freeze
Zachary Whyte commented on rack.city's issue in User Interface (Closed for new issues)
Hi @kevinmihawk This issue should be resolved in our next game update. -
Starting Allsvenskan early 2024 drops entire 2023
Zachary Whyte commented on Honecker's issue in Sweden Competition Specific Issues
Hi @Sport Lacost A new save file will be required for the change to take effect. -
Europa League calendar broken
Zachary Whyte commented on Woo-Cash's issue in Europe Competition Specific Issues
As I mentioned above we can look to amend the dates for all UEFA competitions now that we have the information. The draw dates are not "broken" as the competition still works in-game. https://www.uefa.com/uefaeuropaleague/news/0287-1964b9cd3ccd-cabff8757752-1000--2024-25-uefa-europa-league-matches-final-key-dates/ -
NewGen name randomly changes after editing
Zachary Whyte commented on Honecker's issue in In-Game Editor
Hello, we loaded up your save and changed the players name to "Paulo", continued for a month and didn't have an issues with it. We've not had any other reports on this, this most likely occurred for you because you have a custom database. -
Hello, thank you for the save file and info, we will place under review.
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Hello, can you please upload your save file to us.
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Hello, it seems you have somehow managed to join a team that is in an inactive league in your save. We will need a save file from before you took the Barcelona job in order to investigate further.
