[Loading a tactic]

My apologies if this is an obvious answer.  Since I started to play FM20, I’ve been able to easily manage and load various previously used tactics for upcoming matches, however, for no obvious reason I now get this page come up. Please see screenshot.  I’ve tried all options but each time it says “can’t upload tactic”.  Could someone point me in the right direction please?

[Some frustration]

After really enjoying FM19, I looked forward to playing the 2020 version.  However, I must admit to getting a little frustrated with it now.  Simply because, it seems that all I change, every tactic or style I try, either pre or during matches doesn't seem to make any difference !

I'd appreciate any comments back on this or perhaps other people have similar thoughts?  After all is said and done, I very much want to get back to enjoying FM again if I can.