Mine is doing the same.
DxDiag.txt
Edit - Done this and it's loaded fine.
For Windows 8.1, 10 and 11:
- Click ‘File Explorer’ from within the taskbar (or click ‘Desktop/Start’ then type in ‘File Explorer’)
- On the header click ‘View’ and make sure above ‘Show/hide’ that ‘Hidden Items’ is ticked
- Navigate to C:\Users\[Your Windows Username]\AppData\Local\Sports Interactive\[Football Manager title]
- Move the Preferences and/or Cache folder to your desktop, so they no longer appear in the Football Manager folder