@Zachary Whyte Hi, I did that and before I sent it there was a long checklist of things to go through.
Over the next few hours I slowly went through the list and at the bottom it mentioned about removing graphics, skins etc. I did this and it worked.
The strange thing, I then put it all back and it loaded up like nothing had happened.
After this I clicked on the delete support ticket as I didn't want to waste anyone's time as it appeared to work.
Just quite strange as never had this before.
Thank you for your time.