TomBarnard76 Posted December 1, 2020 Share Posted December 1, 2020 I’m trying to play FM21 Xbox edition, but the screen resolution is too big so the top and bottom and sides of the screens have been cut off Link to post Share on other sites More sharing options...
tomatosauce88 Posted December 1, 2020 Share Posted December 1, 2020 Yeah same issue. Why is there no zoom out option? Link to post Share on other sites More sharing options...
SI Staff Rob Heckman Posted December 1, 2020 SI Staff Share Posted December 1, 2020 Hi @TomBarnard76 & @tomatosauce88, can you provide a screenshot of the issue you are seeing? Could you also confirm which display you are playing on too? Link to post Share on other sites More sharing options...
TomBarnard76 Posted December 1, 2020 Author Share Posted December 1, 2020 Link to post Share on other sites More sharing options...
TomBarnard76 Posted December 1, 2020 Author Share Posted December 1, 2020 That’s the picture I have, and how do I find out which display I play on? Link to post Share on other sites More sharing options...
TomBarnard76 Posted December 1, 2020 Author Share Posted December 1, 2020 Tv says 720p 60Hz Link to post Share on other sites More sharing options...
SI Staff Michael Mallia Posted December 1, 2020 SI Staff Share Posted December 1, 2020 Hey @TomBarnard76 If you press the Xbox button on your controller to open the Xbox Guide then go to Profile & System > Settings > General > TV & display options are there options there which allow you to adjust the display? Link to post Share on other sites More sharing options...
HadynCarey7 Posted December 1, 2020 Share Posted December 1, 2020 I have the same issue? Link to post Share on other sites More sharing options...
TomBarnard76 Posted December 1, 2020 Author Share Posted December 1, 2020 Hi @Michael Malliano There is not which I can see, every other game is fine, it just seems to be this game, which is the issue Link to post Share on other sites More sharing options...
Adambkwz Posted December 1, 2020 Share Posted December 1, 2020 I am having this same issue. Normally in games there is an option to adjust the aspect ratio manually so you can allow the game to fit in your screen. I have attached a screenshot to show I am having the same issue Link to post Share on other sites More sharing options...
tomatosauce88 Posted December 1, 2020 Share Posted December 1, 2020 I have the same issue xbox. Link to post Share on other sites More sharing options...
SI Staff EdL Posted December 1, 2020 SI Staff Share Posted December 1, 2020 What TV's do you have, are they 720p as well? Link to post Share on other sites More sharing options...
HadynCarey7 Posted December 1, 2020 Share Posted December 1, 2020 Yeah Link to post Share on other sites More sharing options...
tomatosauce88 Posted December 1, 2020 Share Posted December 1, 2020 Yes Link to post Share on other sites More sharing options...
HadynCarey7 Posted December 1, 2020 Share Posted December 1, 2020 Any idea to get rid of it or change the zoom? Link to post Share on other sites More sharing options...
SI Staff Rob Heckman Posted December 1, 2020 SI Staff Share Posted December 1, 2020 Hi all, thanks for raising this. We are currently reviewing this issue. Link to post Share on other sites More sharing options...
HadynCarey7 Posted December 1, 2020 Share Posted December 1, 2020 Ok any idea as to what the issue may be or any way to resolve yet? Link to post Share on other sites More sharing options...
SI Staff Rob Heckman Posted December 1, 2020 SI Staff Share Posted December 1, 2020 9 minutes ago, HadynCarey7 said: Ok any idea as to what the issue may be or any way to resolve yet? Can you try accessing the following settings on your console: Profile>Settings>General>TV & Display Options Then under Display you'll see 'Resolution'. Is that set to 720p? If it isn't could you change that and see if this fixes your issue? If that doesn't work, could you select 'Calibrate TV' within the same TV & Display options menu. Link to post Share on other sites More sharing options...
Bobby Pinion Posted December 1, 2020 Share Posted December 1, 2020 I am having the same problem, did all the steps through Xbox settings and still the game is cut off all around the edges. Link to post Share on other sites More sharing options...
HadynCarey7 Posted December 1, 2020 Share Posted December 1, 2020 I did the steps and I’m still having the same issue Link to post Share on other sites More sharing options...
TomBarnard76 Posted December 1, 2020 Author Share Posted December 1, 2020 Same here Link to post Share on other sites More sharing options...
JOSS23 Posted December 1, 2020 Share Posted December 1, 2020 I was having same issue. I did the ’calibrate tv’ as suggest and it is now fine. Thanks. Link to post Share on other sites More sharing options...
Grant1214 Posted December 1, 2020 Share Posted December 1, 2020 I'm got the same issue and have been through all the steps possible on the xbox settings and TV settings Link to post Share on other sites More sharing options...
JOSS23 Posted December 1, 2020 Share Posted December 1, 2020 If it helps anyone I had to change the aspect ratio on my TV from original to just scan. I have a LG TV Link to post Share on other sites More sharing options...
Roryhmac Posted December 1, 2020 Share Posted December 1, 2020 I’m having the same issue. Been through all the settings to no avail. Link to post Share on other sites More sharing options...
tomatosauce88 Posted December 2, 2020 Share Posted December 2, 2020 Yeah non of the settings have worked for me either. Link to post Share on other sites More sharing options...
Stu731 Posted December 2, 2020 Share Posted December 2, 2020 I am also having this issue! I have an LG tv and all my other Xbox games work just fine......please fix as it’s driving me mad! Link to post Share on other sites More sharing options...
kyle.turnbull Posted December 2, 2020 Share Posted December 2, 2020 My screen was quite zoomed into begin with as well (although not as bad as yours) but there might be a possible fix until SI sort it. Start a fantasy draft and and go into preferences. The preferences section on fantasy draft seems to give you different options to the regular game. In there you can choose the graphics quality - it seems to be automatically set on very low. You can change it to normal/high/very high and it should zoom out. You'll also get the option to choose how zoomed in it is. I think it ranges from 50% -100%. Not sure if it will help but hopefully it does until they come up with a fix Link to post Share on other sites More sharing options...
minigod Posted December 2, 2020 Share Posted December 2, 2020 Something very wrong with the UI and how certain elements are not available in different modes. I tried the going to Draft mode trick to change the zoom level down from 100% to see if it fit the screen better which it does but even on 95% it's too small when sat from a distance on sofa. I reset everything but it now no longer reverts to the standard zoomed in view when you first start the game. Link to post Share on other sites More sharing options...
lil_trace76 Posted December 2, 2020 Share Posted December 2, 2020 (edited) I've just fixed mine with a fluke, go to tv settings on console, advanced, video fidelity & overscan, untick the box in the right hand corner (apps can apply a border). Edited December 2, 2020 by lil_trace76 Mis spelling Link to post Share on other sites More sharing options...
BTunz Posted December 2, 2020 Share Posted December 2, 2020 @minigod @kyle.turnbullI'm having the same issue as everyone else and tried doing what you guys did with the fantasy draft, I changed to interface to being smaller by accident so everything is harder to read and changed it back but it didn't change back, reset all the setting and it's still the same, any way to fix this? Link to post Share on other sites More sharing options...
minigod Posted December 2, 2020 Share Posted December 2, 2020 Not found a away yet. Have loaded up the Windows Store version on PC and changed the zoom setting there as that goes to 125% but when I go back to Xbox it changes nothing despite syncing data Link to post Share on other sites More sharing options...
BTunz Posted December 2, 2020 Share Posted December 2, 2020 (edited) @minigodI dm'd football manager themselves on Instagram and was having a back n fourth conversation with them and the admin was really nice to be fair to him but all he suggested was to come here, but no one here seems to know exactly what to do either so idk what to do🤣 Edited December 2, 2020 by BTunz Link to post Share on other sites More sharing options...
minigod Posted December 2, 2020 Share Posted December 2, 2020 Something very odd, I signed into another profile on my Xbox which hadn't played FM so had no data to sync and the UI was exactly the same, it didn't return to the original 'zoomed in' look. Seems odd that the game would keep something like that when a different user is playing. Link to post Share on other sites More sharing options...
minigod Posted December 2, 2020 Share Posted December 2, 2020 I have done some more investigating and have found something that works to revert back from zooming out. I play on and Xbox One X and the wife has a One S. I transferred the game to her console and loaded up the game. Everything appeared as it should. I loaded up my save to make sure I had a copy of my career in a console then deleted FM from my X1X. I then transferred the game back to my console and once loaded every was fixed and my save was there. Btw, I only transferred the game as network transfer between consoles is much faster than downloading, even for a game as small as FM. This makes me think the preferences are saving to the console somewhere and not the cloud as you would expect. When I had the game zoomed out I was looking through the preferences in Draft mode and it appears to have all the normal PC settings, there was even the option to add a manager profile picture. This brought up a popup that let you navigate a number of different drives and directories. I've had a rummage around the Xbox One directories before when adding Minecraft add-ons but didn't recognise a lot of the ones displayed in FM, there was things like L and R as drive letters for example. I wonder if FM is doing something with how and where it is storing data and if this is the cause of the inability to revert to default zoom settings? Hope this helps someone. Link to post Share on other sites More sharing options...
Adambayliss Posted December 2, 2020 Share Posted December 2, 2020 (edited) I had the same issue went into Xbox settings on tv changed the resolution from 720p to 1080p and it fixed the issue i hope this sorts out the issue for people Edited December 2, 2020 by Adambayliss Link to post Share on other sites More sharing options...
Housey93 Posted December 2, 2020 Share Posted December 2, 2020 Hi guys I had the same problem! To fix it you need to go to calibrate tv in your Xbox settings and once you get to the screen ratio page you should see green lines along the edges of the screen! If you don’t then leave it on that page and go into the settings of your tv and play around with the settings for screen size until you find one that has the green lines along the edges. Link to post Share on other sites More sharing options...
JOSS23 Posted December 3, 2020 Share Posted December 3, 2020 That was what I did also and is one of the admins suggestions. I would like to know if the other people have actually done this correctly and it still didn't work or aren't calibrating in this manor? Link to post Share on other sites More sharing options...
Bobby Pinion Posted December 3, 2020 Share Posted December 3, 2020 I fixed the issue, for me have x box one s, all I did was go to x box settings, then go to tv settings then click calibrate TV, then click next until you see the resizing screen with the blue and green lines. Once here stay on the page and using your TV remote go into your TV picture settings and change you picture zoom until you see the green lines appear. Mine was on auto and had to change to full screen and it worked very happy 😊 1 Link to post Share on other sites More sharing options...
Housey93 Posted December 4, 2020 Share Posted December 4, 2020 That’s exactly what I did Bobby! Didn’t take long! Mine was on zoom as well. Hopefully everyone will be able to get it fixed eventually as it’s a very fun game to play and it’ll be worth it in the end 👌🏻 Link to post Share on other sites More sharing options...
Cinz Posted December 4, 2020 Share Posted December 4, 2020 I seem to have the opposite problem. My game seems to be zoomed out and everything is very small. I don't have the option to zoom out only in. Some pages seems to be cut off as well. I deleted the game and reinstalled it but no difference. Everything is so tiny I can't read! Help Link to post Share on other sites More sharing options...
Blairdw Posted December 6, 2020 Share Posted December 6, 2020 Did anyone get a fix for this? Changed resolution and did graphics quality and scaling and still no fix Link to post Share on other sites More sharing options...
TomBarnard76 Posted December 7, 2020 Author Share Posted December 7, 2020 On 06/12/2020 at 00:44, Blairdw said: Did anyone get a fix for this? Changed resolution and did graphics quality and scaling and still no fix Don’t think so mate, I certainly haven’t seen anything Link to post Share on other sites More sharing options...
toxteth Posted December 7, 2020 Share Posted December 7, 2020 I have the same problem,have tried all suggestions in this thread and no luck.Hope they can come up with a fix. Link to post Share on other sites More sharing options...
SI Staff Alex Pitt Posted December 8, 2020 SI Staff Share Posted December 8, 2020 We would expect Reset to Default option within Preferences to reset the zoom level to the default - if that's not working then we would strongly advise you do not attempt to adjust the zoom level via the Fantasy Draft preferences while we investigate the issue further. Link to post Share on other sites More sharing options...
SI Staff Rob Heckman Posted December 8, 2020 SI Staff Share Posted December 8, 2020 On 04/12/2020 at 15:34, Cinz said: I seem to have the opposite problem. My game seems to be zoomed out and everything is very small. I don't have the option to zoom out only in. Some pages seems to be cut off as well. I deleted the game and reinstalled it but no difference. Everything is so tiny I can't read! Help Hi there, A way to resolve this issue should be the following: Go to: My Games & Apps> Press the menu button on FM> Select 'Manage Game and add-ons> Select 'Delete All' (don't worry, this will not delete your save data) Once you have done that, try uninstalling and re-installing the game. This should now give you the default settings. Thanks Link to post Share on other sites More sharing options...
minigod Posted December 9, 2020 Share Posted December 9, 2020 On 08/12/2020 at 01:50, Alex Pitt said: We would expect Reset to Default option within Preferences to reset the zoom level to the default - if that's not working then we would strongly advise you do not attempt to adjust the zoom level via the Fantasy Draft preferences while we investigate the issue further. I can confirm this doesn't work, it was one of the many things I did whilst investigating a solution last week Link to post Share on other sites More sharing options...
Tubz2901 Posted December 10, 2020 Share Posted December 10, 2020 I’ve had this issue for a while. Managed to fix it by turning off Picture Overscan in my TV settings. Hope this helps. Link to post Share on other sites More sharing options...
SI Staff Alex Pitt Posted December 10, 2020 SI Staff Share Posted December 10, 2020 17 hours ago, minigod said: I can confirm this doesn't work, it was one of the many things I did whilst investigating a solution last week Do the follow-up steps posted by @Rob Heckman work for you? Link to post Share on other sites More sharing options...
minigod Posted December 11, 2020 Share Posted December 11, 2020 On 10/12/2020 at 01:01, Alex Pitt said: Do the follow-up steps posted by @Rob Heckman work for you? I had already fixed it a week ago through trial and error myself. We have two consoles in our house so was seeing how things interacted between the two. I found that display settings didnt sync between consoles so knowing that my save was safe on another console and cloud sync was working ok for saves I deleted and reinstalled on my console and everything has been fine. I was merely pointing out that the workaround didnt work when I tried to rectify the issue to start with, the reinstall was last ditch. 1 Link to post Share on other sites More sharing options...
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