wukaria Posted May 7, 2014 Share Posted May 7, 2014 Just bought fmc from the Canadian play station store but I can't access my cross-save data because when I try syncing it keeps showing that it can't connect to Sega. Help pls Link to post Share on other sites More sharing options...
aaron1606 Posted May 7, 2014 Share Posted May 7, 2014 Hi, when exactly do you get the 'Could not connect to SEGA' message? Link to post Share on other sites More sharing options...
wukaria Posted May 7, 2014 Author Share Posted May 7, 2014 Throughout yesterday and this morning Link to post Share on other sites More sharing options...
aaron1606 Posted May 7, 2014 Share Posted May 7, 2014 No - I meant at what stage of the cross-save process, sorry Link to post Share on other sites More sharing options...
wukaria Posted May 7, 2014 Author Share Posted May 7, 2014 After it says requesting session ID Link to post Share on other sites More sharing options...
wukaria Posted May 7, 2014 Author Share Posted May 7, 2014 So any advice? Link to post Share on other sites More sharing options...
aaron1606 Posted May 8, 2014 Share Posted May 8, 2014 We're currently investigating - will update you as soon as we find anything Link to post Share on other sites More sharing options...
wukaria Posted May 8, 2014 Author Share Posted May 8, 2014 Okay. Thank you Link to post Share on other sites More sharing options...
Uniqdragon Posted May 9, 2014 Share Posted May 9, 2014 Just purchased this today, having the same issue Link to post Share on other sites More sharing options...
aaron1606 Posted May 9, 2014 Share Posted May 9, 2014 Just purchased this today, having the same issue Are you in North America too? Link to post Share on other sites More sharing options...
ovallino77 Posted May 9, 2014 Share Posted May 9, 2014 I have the same problem. I live in Southamerica Link to post Share on other sites More sharing options...
Uniqdragon Posted May 9, 2014 Share Posted May 9, 2014 Are you in North America too? Yes I am. Link to post Share on other sites More sharing options...
lordruby Posted May 9, 2014 Share Posted May 9, 2014 I've having the same problem. In the USA. Never get a prompt for Steam login or anything. Just says can't connect to Sega do you want to retry and never loads up. Link to post Share on other sites More sharing options...
marcio10 Posted May 11, 2014 Share Posted May 11, 2014 Moro no Brasil e estou tendo o mesmo problema . Link to post Share on other sites More sharing options...
Dr. Pepper Posted May 11, 2014 Share Posted May 11, 2014 I'm in Iceland and I am having issues connecting to Steam to download my save from my pc. Link to post Share on other sites More sharing options...
aaron1606 Posted May 13, 2014 Share Posted May 13, 2014 Hi guys, For everyone having trouble with "Could not connect to SEGA", the issue should now be resolved. The issue was server related, so no need to download any update. If anyone still has issues, let me know Dr. Pepper - your issue isn't the same and we are still looking into this. Link to post Share on other sites More sharing options...
jmletts Posted February 13, 2020 Share Posted February 13, 2020 Does this cross save no longer work because I'm getting this error!? Link to post Share on other sites More sharing options...
Administrators Lucas Posted February 13, 2020 Administrators Share Posted February 13, 2020 42 minutes ago, jmletts said: Does this cross save no longer work because I'm getting this error!? This thread is for PS Vita. Is that the device you're playing on? Link to post Share on other sites More sharing options...
jmletts Posted February 13, 2020 Share Posted February 13, 2020 11 minutes ago, Lucas said: This thread is for PS Vita. Is that the device you're playing on? Yes, that's the device I'm using and on which I'm getting the error. Link to post Share on other sites More sharing options...
Administrators Lucas Posted February 13, 2020 Administrators Share Posted February 13, 2020 7 minutes ago, jmletts said: Yes, that's the device I'm using and on which I'm getting the error. If you email help@sega.co.uk they will be able to assist you. Link to post Share on other sites More sharing options...
jmletts Posted February 13, 2020 Share Posted February 13, 2020 22 minutes ago, Lucas said: If you email help@sega.co.uk they will be able to assist you. Yeah, I already done that. I was hoping when you replied that you had a solution! Link to post Share on other sites More sharing options...
jmletts Posted February 18, 2020 Share Posted February 18, 2020 Well after around five days waiting, I've finally heard back from SEGA regarding the issue mentioned in my first post above. As you can see from the email I have recently received which I have attached below, the online functions on the PS Vita version are no longer supported! Link to post Share on other sites More sharing options...
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