AdamFM95 Posted August 13, 2020 Share Posted August 13, 2020 Hi there , New to the forums but played FM for many years but due to not having a laptop right now I invested in a Samsung Tablet A 10.1 2019 which is on the supported devices for FM Touch 2020 I've downloaded Touch and played it for a bit and noticed it very often crashes A few examples Buttons often don't work , takes multiple attempts to tap a button for the action to work Scrolling through a League table and it becomes very glitchy and crashes unless I scroll right on where the scroll bar is If I try to make tactical changes during a game the game will often freeze making any action on the screen not workable Game often cuts out back to the home screen I was just wondering if my tablet has the right specs and is on the list for tablets that can handle touch why stuff like this is happening? I bought this tablet solely for touch , have no other apps in the background while playing FM Touch and it still often crashes or becomes slow and laggy I have plenty of storage available , was wondering is there anyway I can fix this or at least make it more manageable? Thanks Link to post Share on other sites More sharing options...
AdamFM95 Posted August 13, 2020 Author Share Posted August 13, 2020 This, what another user has said about the same tablet I am also using, is an issue I am having also , it's a shame as with it being on the list of devices that can play FM Touch that's the reason I bought it in the first place as I thought it would work Link to post Share on other sites More sharing options...
AdamFM95 Posted August 13, 2020 Author Share Posted August 13, 2020 @Neil Brock @Lucas and any other admins care to reply please? Link to post Share on other sites More sharing options...
AdamFM95 Posted August 13, 2020 Author Share Posted August 13, 2020 Here is yet another person complaining about this on the support forum , starting to doubt I will get a response if several others have complained about this and not received a response Link to post Share on other sites More sharing options...
AdamFM95 Posted August 21, 2020 Author Share Posted August 21, 2020 @FrazT would you please respond , I've been waiting a week for a response from an admin regarding this issue , you've replied to other posts on forum and as this is a big issue and cost me £20 plus £200 buying a tablet SI says should work on the compatible list , NOT IMPRESSED Link to post Share on other sites More sharing options...
Administrators Neil Brock Posted August 21, 2020 Administrators Share Posted August 21, 2020 Am chasing this up for you Adam and will update you when I have further info. Thanks. 1 Link to post Share on other sites More sharing options...
AdamFM95 Posted August 21, 2020 Author Share Posted August 21, 2020 23 minutes ago, Neil Brock said: Am chasing this up for you Adam and will update you when I have further info. Thanks. Thank You, if you could let me know as soon as possible , I don't want to have to have a refund as I would love the game to work but if it can't be fixed I would be wanting to request a refund but as I have previously said it looks like many have complained on here and on Google play about this issue since December with no fix Link to post Share on other sites More sharing options...
SI Staff Adam Bell Posted August 25, 2020 SI Staff Share Posted August 25, 2020 Hi @AdamFM95, Sorry for the delay we are aware of these issues and our dev team are looking into it. The screen input issues occur when the program is back-grounded or the device is put into standby. For now we suggest that if for any reason you need to background/ turn your tablet off please save your game and then close it. On the game quitting the background how often does this happen? We have the Tab A 2019 and have not had this occur. Apologies for any inconvenience that is being caused. Cheers, Adam Link to post Share on other sites More sharing options...
Flamazing88 Posted August 25, 2020 Share Posted August 25, 2020 Hi has anyone tried this recently? I want to get this tablet for FM Touch but have been put off by this, does it make it unplayable? Link to post Share on other sites More sharing options...
AdamFM95 Posted August 25, 2020 Author Share Posted August 25, 2020 13 hours ago, Adam Bell said: Hi @AdamFM95, Sorry for the delay we are aware of these issues and our dev team are looking into it. The screen input issues occur when the program is back-grounded or the device is put into standby. For now we suggest that if for any reason you need to background/ turn your tablet off please save your game and then close it. On the game quitting the background how often does this happen? We have the Tab A 2019 and have not had this occur. Apologies for any inconvenience that is being caused. Cheers, Adam @Adam Bell I have a screen shot in crash reports showing it crashed six times in one day If yous have this tablet and know about these issues yous have no reason but to not have removed it from compatible device lists as yous clearly knew of the issues No this is not good enough , I appreciate your delayed response however even when saved and backed out then reload the app after refresh these issues often occur This is not good enough , I bought a £200 tablet to play FM Touch as it was LISTED on the compatible device lists, I wish I had read these forums before buying. If it is listed on compatible device list it should work , these problems I have noticed people on here have been complaining about since December , therefore yous should of removed device from compatible list and therefore you have misled customers Never have I had an issue with SI before , love the full game and the mobile version but this touch version has been a utter shambles. How do I go about getting a refund? Also will this tablet work for next FMT21 or not? Link to post Share on other sites More sharing options...
AdamFM95 Posted August 26, 2020 Author Share Posted August 26, 2020 8 hours ago, Flamazing88 said: Hi has anyone tried this recently? I want to get this tablet for FM Touch but have been put off by this, does it make it unplayable? It is unplayable I suggest buying another tablet or waiting til FMT 21 and see if that is any better , I wish I read reviews on Google play ( some of which are very bad ) and these forums before purchasing , do not be misled by them falsely saying this device is compatible when it is not Link to post Share on other sites More sharing options...
Oli99 Posted August 26, 2020 Share Posted August 26, 2020 I've just purchased a Tab A 8 inch purely to play FM Touch, shall I wait until November and get Touch21 or risk it and get the latest one ? Link to post Share on other sites More sharing options...
CillianDyas Posted December 30, 2020 Share Posted December 30, 2020 Hey Ollie I’ve been thinking of getting the Tab A 8.0 for FM21, is it any use? Link to post Share on other sites More sharing options...
CillianDyas Posted December 30, 2020 Share Posted December 30, 2020 On 26/08/2020 at 16:45, Oli99 said: I've just purchased a Tab A 8 inch purely to play FM Touch, shall I wait until November and get Touch21 or risk it and get the latest one ? Hey Ollie I’ve been thinking of getting the Tab A 8.0 for FM21, is it any use? Link to post Share on other sites More sharing options...
Oli99 Posted January 2, 2021 Share Posted January 2, 2021 I sold the tabA and got a Lenovo instead, but still playing FMT 20 Link to post Share on other sites More sharing options...
CillianDyas Posted January 5, 2021 Share Posted January 5, 2021 Cheers Oli Link to post Share on other sites More sharing options...
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