Jump to content

Dan Marshall

SI Staff
  • Posts

    1,292
  • Joined

  • Last visited

Posts posted by Dan Marshall

  1. Hi guys,

    Once again, sorry you have been encountering this issue with viewing past matches.

    We have been working on it and tracking the cause down. What would be helpful is if we could get some example saves from you to check out at our end.

    If you're able to, could you upload an example save and let us know the file name(s) please?

    https://support.sega.co.uk/hc/en-gb/articles/360015264418-How-to-upload-files-for-support#text

    Many thanks!

  2. Hi @Alan C

    As mentioned here, the match preview screens should be present for matches viewed on comprehensive highlights, or full match. Additionally, they should display before any televised match or big match for the club (e.g. cup final, playoffs), regardless of the highlight mode.

    If you have an example of a match where these are not displaying when they should be, could you upload a save for us from just before the match, if possible?

    Cheers!

     

  3. Thank you for the extra info.

    Sounds like it's quite a rare one then, which is similar to the ones we have had internally.

    If you do happen to get another example we'd probably need a save from before the match and a .rec file for that match (which can be found in Documents\Sports Interactive\Football Manager 2021 Touch\matches\automatic)

  4. Hi @alexandermeades, sorry to hear you're encountering an issue here.

    Could you try clearing your cache/preferences and verifying the game files:

    https://support.sega.co.uk/hc/en-gb/articles/360015199257-How-to-remove-my-Preferences-and-or-Caches-Folder#text

    https://support.sega.co.uk/hc/en-gb/articles/360015264518-How-to-Verify-the-integrity-of-FM-s-files#text

    This is based on FM21 but the steps should apply over to FMT21 as well, using the 'Football Manager 2021 Touch' file paths.

  5. Hi @Vlowman, sorry to hear you are experiencing issues with this.

    FM+FMT have changed this year in how they utilise the system display settings. Have you tried some other zoom options from the in-game preferences, under the Interface tab?

    Some more info can be found here too: https://support.sega.co.uk/hc/en-gb/articles/360015206497-The-screen-appears-unusual-when-starting-the-game-and-or-I-m-unable-to-click-any-buttons-within-the-game#text

     

  6. Hi ontiu17, might need a bit more information for this to try and reproduce it.

    Could do explain what you did beforehand that led to the scenario displayed in the screenshot?

    Had you made any subs/tactical changes here before? Also, were you able to use the substitution menu when clicking on one of your players in the bar at the bottom of the screen?

    We have a couple of similar sounding things being looked into, so just want to know if we're dealing with the same issue here.

    Thanks

×
×
  • Create New...