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Zachary Whyte

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Everything posted by Zachary Whyte

  1. Zachary Whyte
    Hello, we are investigating the online issues affecting FM20 and FM21. We apologise for the inconvenience.
  2. Zachary Whyte
    Hi @elkayR Thanks for the save game. If possible, do you happen to have a save game from before you noticed this issue?
  3. Zachary Whyte
    Thank you, we will put this under review.
  4. Zachary Whyte
    Hi, can we ask the name of the file you uploaded?
  5. Zachary Whyte
    Hello, can you please upload your save file to our cloud system
  6. Zachary Whyte
    Hello, can we ask what store version you are playing on, Steam/Epic/Microsoft?
  7. Zachary Whyte
    Thank you for the save file, we'll place under review.
  8. Zachary Whyte
    Thank you for the suggestion. This will be considered further by the developers.
  9. Zachary Whyte
    Thanks for the suggestions. These will be considered further by the developers.
  10. Zachary Whyte
    Thanks for the suggestion. This will be put under consideration by the developers.
  11. Zachary Whyte
    Thank you for the suggestion. This will be considered further by the developers, and could feature in a future FM.
  12. Zachary Whyte
    Thank you for the suggestion. This will be considered further by the developers.
  13. Zachary Whyte
    Thank you for the save game. We'll investigate this further.
  14. Zachary Whyte
    If you could upload a newer save, a few weeks into the season, you can then DM me the password.
  15. Zachary Whyte
    Thank you for the files, we'll place this under review.
  16. Zachary Whyte
    If you have a save file from just before the news article generates we can investigate further.
  17. Zachary Whyte
    Hello, can you please send us your save file so we can take a closer look.
  18. Zachary Whyte
    Hello, can you please upload your save file showing this, thank you.
  19. Zachary Whyte
    Hi @Crazymegalodon I can't take control of your manager as it's locked behind a password. However, looking at your save I can see you have a large number of custom files added, this be could be the reason. But you are still in the pre-season, if you play a couple of competitive matches the option should appear.
  20. Zachary Whyte
    Hi @rubar ant We've been investigating this. It would help (if possible) if you could send us save file from before you were eliminated from the 3rd qualifying round?
  21. Zachary Whyte
    Hello, if you could upload your most recent save game, I can take a closer look.
  22. Zachary Whyte
    Please thank them for the file and information, I'll pass this along to the Match team.
  23. Zachary Whyte
    Hi @elkayR Can we ask when you first started your save file? We believe this issue shouldn't be occurring in more recently created saves. Could you also please upload your save file so we can take a closer look. (Instructions can be found in the link below) https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/
  24. Zachary Whyte
    Hello, sorry for the delay. We would need to know how the file was verified in the original place, as in theory it should not have been possible to do so and that's where the error has occurred.
  25. Zachary Whyte
    Hello, this is a known issue we're currently investigating. For now, we'd recommend turning off autosave and switching to a ‘Single Save File’ option. We apologise for this inconvenience.
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