Cambuur1969 Posted February 18, 2021 Share Posted February 18, 2021 Hi Guys, Following strange problem occurs since today>> FM 2021 won't start>> I push the button/ play/ start but the process stops without any sign or error etc. Re-installed the game but the same situation. has someone any idea how to fix this? thanks! Peter 1 Link to post Share on other sites More sharing options...
Chris_FM Posted February 18, 2021 Share Posted February 18, 2021 (edited) Football Manager on Twitter: "@DodgyDpad We're aware of an issue affecting users trying to run the game with avast. In the meantime we'd recommend adding exclusions for FM and Steam and you should be able to play. https://t.co/TGmlOe8S68" / Twitter Edited February 18, 2021 by Chris_FM 1 Link to post Share on other sites More sharing options...
HUNT3R Posted February 18, 2021 Share Posted February 18, 2021 https://community.sigames.com/forums/forum/819-crash-technical-issues-and-game-performance-support-portal/ Link to post Share on other sites More sharing options...
Lord Rowell Posted February 18, 2021 Share Posted February 18, 2021 (edited) Happening to me as well and yes, I have Avast. I added those exclusions and they had no effect. Only way I could run the game was to temporarily disable Avast. Btw other Steam games were running fine so I'd suggest the issue is specifically the interaction between FM and Avast. Edited February 18, 2021 by Lord Rowell Added more info Link to post Share on other sites More sharing options...
alex164164 Posted February 18, 2021 Share Posted February 18, 2021 Adding exceptions in Avast (copying the folder details), worked immediately for me! 1 Link to post Share on other sites More sharing options...
david_thunder Posted February 18, 2021 Share Posted February 18, 2021 Hello. I bought the game from the Microsoft store and everything well until today. I tried to load the game but my screen is black or the screen stays locked when I load the game start and goes out to Windows. I have Avast and it can not be antivirus problem as I have been able to play without problems. Any solution? Link to post Share on other sites More sharing options...
Lerwick Saint Posted February 18, 2021 Share Posted February 18, 2021 Exceptions have worked for me. Steam and FM.exe 1 Link to post Share on other sites More sharing options...
XaW Posted February 18, 2021 Share Posted February 18, 2021 As said before, try adding fm.exe and steam to the exceptions list. If that doesn't help, please log a support ticket here: http://fm21.info/support-ticket 1 Link to post Share on other sites More sharing options...
anpuerta5 Posted February 18, 2021 Share Posted February 18, 2021 You just have to update avast. 1 Link to post Share on other sites More sharing options...
Administrators Neil Brock Posted February 18, 2021 Administrators Share Posted February 18, 2021 Yeah sorry folks - have posted this in our support thread which is hopefully of use. We've been notified that users running Avast anti-virus are currently experiencing issues launching the game. We recommend updating Avast as a first step. If that doesn't work, we would suggest adding FM and Steam as exclusions/exceptions. If you still find you're experiencing issues, you can launch the game with Avast disabled, but we would recommend turning on another AV (such as the in built Windows one) before doing so. Link to post Share on other sites More sharing options...
Lord Rowell Posted February 18, 2021 Share Posted February 18, 2021 (edited) 1 hour ago, alex164164 said: Adding exceptions in Avast (copying the folder details), worked immediately for me! 38 minutes ago, Lerwick Saint said: Exceptions have worked for me. Steam and FM.exe Thanks folks. You're right it does work - I'd excepted the apps not the folders / files. Once I went down this route its fine. Just for anyone else trying in future, this is the pathway (obviously depending what drive FM is installed on) D:\SteamLibrary\steamapps\common\Football Manager 2021\fm.exe Must have happened to me before as I've also got a pathway for Snooker 19 - damned if I can remember when I did that though! Edited February 18, 2021 by Lord Rowell Link to post Share on other sites More sharing options...
Nikson82 Posted February 18, 2021 Share Posted February 18, 2021 Whole day was fighting to solve the problem, have got headache, have tried so many things, and then I saw this topic and update Avast.. Problem solved... 1 Link to post Share on other sites More sharing options...
Lord Rowell Posted February 18, 2021 Share Posted February 18, 2021 The problem is with Avast, not FM. I went back into Avast to make sure it was up to date. No reason it shouldn't have been as I had settings to automatically update. However while my virus definitions were bang up to date, the Avast application hadn't updated since December 2020 - even though the display confirmed I had automatic updates already selected (!?!!?!?!). I did a forced update. Then just out of curiousity, deleted the file exception I'd created. Ran FM and its fine. So in summary the problem as I see from my end is Avast not automatically updating even when its been set to do so. 1 Link to post Share on other sites More sharing options...
Cambuur1969 Posted February 19, 2021 Author Share Posted February 19, 2021 On 18/02/2021 at 20:29, Chris_FM said: Football Manager on Twitter: "@DodgyDpad We're aware of an issue affecting users trying to run the game with avast. In the meantime we'd recommend adding exclusions for FM and Steam and you should be able to play. https://t.co/TGmlOe8S68" / Twitter yes, thanks for the feedback! problem solved>> Avast has left the building Link to post Share on other sites More sharing options...
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