kieron666x Posted September 20, 2022 Share Posted September 20, 2022 This has just randomly started happening to me, the game's animations will suddenly freeze and the players are moving , just without any animations. Then, I hear an error message and the game will freeze. It was fine yesterday, but today its randomly started happening and I dont know why? Havent installed anything different than yesterday too. Link to post Share on other sites More sharing options...
fc.cadoni Posted September 20, 2022 Share Posted September 20, 2022 1. Delete Sports Interactive folder from %appdata% location. 2. Delete Sports Interactive folder from Documents (copy your save file to desktop before deleting). 3. Verify Files on Steam. 4. Disable Anti-Virus. 5. Update Windows & GPU Drivers. 6. Open a ticket support. Link to post Share on other sites More sharing options...
FrazT Posted September 20, 2022 Share Posted September 20, 2022 From the list above, I would start with updating the graphics card driver. Link to post Share on other sites More sharing options...
XaW Posted September 21, 2022 Share Posted September 21, 2022 Here are the instructions for how to handle crashes. It's mostly what @fc.cadoniwrote, but a bit more elaborated. Have a look if you need it. https://support.sega.com/hc/en-gb/articles/4409234165521-I-ve-encountered-a-crash-dump-quit-unexpectedly-message-whilst-processing-or-clicking-something-in-the-game#text Link to post Share on other sites More sharing options...
kieron666x Posted September 21, 2022 Author Share Posted September 21, 2022 23 hours ago, FrazT said: From the list above, I would start with updating the graphics card driver. graphics drivers all updated. Hasnt been an update for them Link to post Share on other sites More sharing options...
kieron666x Posted September 21, 2022 Author Share Posted September 21, 2022 On 21/09/2022 at 00:15, fc.cadoni said: 1. Delete Sports Interactive folder from %appdata% location. 2. Delete Sports Interactive folder from Documents (copy your save file to desktop before deleting). 3. Verify Files on Steam. 4. Disable Anti-Virus. 5. Update Windows & GPU Drivers. 6. Open a ticket support. I'll try . This game has been annoying for me for the past week, with the crashing and random things like my facepack just dissapearing , the game has had 0 issues since I bought it at launch, so strange why everything suddenly stops working now. Link to post Share on other sites More sharing options...
kieron666x Posted September 21, 2022 Author Share Posted September 21, 2022 6c544d96-b1bc-4dd4-8d90-4f2f037eb490.dmp Link to post Share on other sites More sharing options...
kieron666x Posted September 21, 2022 Author Share Posted September 21, 2022 Just now, kieron666x said: 6c544d96-b1bc-4dd4-8d90-4f2f037eb490.dmp 572.57 kB · 0 downloads Here are the images the game took before the crash, you can see the text appears black and bold - just prior to this was the animations stopping in the match engine Link to post Share on other sites More sharing options...
FrazT Posted September 21, 2022 Share Posted September 21, 2022 3 minutes ago, kieron666x said: I'll try . This game has been annoying for me for the past week, with the crashing and random things like my facepack just dissapearing , the game has had 0 issues since I bought it at launch, so strange why everything suddenly stops working now. With this further information, I would suggest removing all third party graphics and run the game to see if that helps. Link to post Share on other sites More sharing options...
kieron666x Posted September 21, 2022 Author Share Posted September 21, 2022 Also to add, the game works fine if I restart my PC, then after around an hour the issue happens again. Link to post Share on other sites More sharing options...
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