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Zachary Whyte

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Everything posted by Zachary Whyte

  1. Zachary Whyte
    Thank you. We will investigate further.
  2. Zachary Whyte
    Thank you for the save. We'll review further.
  3. Zachary Whyte
    Hi, can you please send us your save file, thanks.
  4. Zachary Whyte
    Hello, if you still believe this is be an issue please can you upload a save file so we can review, thank you.
  5. Zachary Whyte
    Thanks for the update.
  6. Zachary Whyte
    Hello, can you please download our latest update, we believe this issue should now be resolved, we appreciate your patience on this matter.
  7. Zachary Whyte
    Hello, we now believe this issue to be resolved can you please download your latest update and test, thank you.
  8. Zachary Whyte
    Hello, we now believe this issue should be resolved, can you please download our latest update and test please.
  9. Zachary Whyte
    Hello, we've now released a minor update. The update addresses the issue with pre-existing saves following the release of our Main Data Update 23.3. We understand this has been incredibly frustrating for those users affected by the issue and we want to take the opportunity to thank you for your patience whist we investigated. The update should download automatically, but you can also manually check for updates on your Nintendo Switch.
  10. Zachary Whyte
    Thank you for the files and information. We'll investigate further.
  11. Zachary Whyte
    Hello, can you please upload your save file to us, thank you.
  12. Zachary Whyte
    Thank you for flagging. We will investigate further.
  13. Zachary Whyte
    Hello, unfortunately there is not much we can do for this. Earlier this FM cycle we put a border around the game to stop the notch, but then Mac users asked for us to remove the border. It could be worth clicking the link below and trying the recommend suggestions. https://www.digitaltrends.com/computing/how-to-hide-the-notch-on-the-macbook-pro-and-macbook-air
  14. Zachary Whyte
    Hi, can you please send us your save file, thank you.
  15. Zachary Whyte
    Hello, has this occurred in an save without your custom database loaded? Also can you upload your save file to us.
  16. Zachary Whyte
    Hello, would you be able to send us a save file from before May 18th?
  17. Zachary Whyte
    Thank you for the save file. We'll review further
  18. Zachary Whyte
    Thank you for the save, we'll place under review.
  19. Zachary Whyte
    Hello, this isn't a squad report, it's an affiliate scout report.
  20. Zachary Whyte
    Hello, could you please upload your save file to us.
  21. Zachary Whyte
    Thank you for the saves, we'll review further.
  22. Zachary Whyte
    Hello, can you please provide us with a PKM file from the match in question.
  23. Zachary Whyte
    Thank you for the PKM and Timestamp. We'll put this under review.
  24. Zachary Whyte
    Apologies for the late reply. Thanks for the PKM. We will put this under review.
  25. Zachary Whyte
    Hello, this appears to be an issue with your custom skin. We'd recommend removing it or reaching out to the creator.
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