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Zachary Whyte

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Everything posted by Zachary Whyte

  1. Zachary Whyte
    Thank you for flagging. We will put under review.
  2. Zachary Whyte
    Hi @Joel Micallefcould you please send us your editor file so we can review.
  3. Zachary Whyte
    Hello, this is a known issue we're currently investigating. We're sorry for the inconvenience.
  4. Zachary Whyte
    Thank you for flagging. We will investigate this further.
  5. Zachary Whyte
    Hi, could you please send us your save file & editor file so we can review, thank you.
  6. Zachary Whyte
    Hmm, you said you were able to upload before right? Can you think of anything that's changed on your end, updated software, changed your firewall settings? For the time being, it might be worth uploading to an external site such as https://easyupload.io/ then sending us the link.
  7. Zachary Whyte
    Hi, could you tell us the name of the file you uploaded thanks.
  8. Zachary Whyte
    Hello, this is a known issue we're looking to resolve in our upcoming winter update.
  9. Zachary Whyte
    Thank you for the save files, we will put under review.
  10. Zachary Whyte
    Hello, @yakubabdulai99looking at your save, I holidayed to January where you had some games with a 3:30PM kick-off and they didn't take place at night for me. Can you please remove your cache and preferences folder as shown here - https://support.sega.com/hc/en-gb/articles/9997644231185 Then verify your game files as shown here - https://support.sega.com/hc/en-gb/articles/9997753543185
  11. Zachary Whyte
    Thank you for the save file, we will place under review.
  12. Zachary Whyte
    Thank you for the update.
  13. Zachary Whyte
    Thank you for the save, we will put this under review.
  14. Zachary Whyte
    Is that a yes for you having a custom skin? Because if so, you would need to contact the skin creator for this.
  15. Zachary Whyte
    Do you have a custom skin installed? If so, please remove it and test.
  16. Zachary Whyte
    Hi, can you upload your save file so we can review, thank you.
  17. Zachary Whyte
    Hi, @Zero_Soulcan you please upload your save file to us, thank you.
  18. Zachary Whyte
    Hi @LENSKOlooking at your save I'm able to see the attributes, can you give me the names of some players that don't show anything for you?
  19. Zachary Whyte
    Thank you for the save. We will investigate further.
  20. Zachary Whyte
    Hi, the option for ongoing focuses will be added in our upcoming Winter Update. As for your last point, this is something we are looking into.
  21. Zachary Whyte
    Can you please upload your save file to us, once upload please tell us the name of the file, thank you.
  22. Zachary Whyte
    Hi, would you be able to send us a save file from before you applied for the Wednesday job?
  23. Zachary Whyte
    Thanks for flagging. We will put under review.
  24. Zachary Whyte
    Thank you for the save file, we'll put under review. Do you happen to have a save file from just before you took the new job?
  25. Zachary Whyte
    Hello, could you please create a Support Ticket using the link below: Please include as much detail as possible, thank you. https://support.sega.com/hc/en-gb/requests/new?ticket_form_id=360003117678
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