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Zachary Whyte

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Everything posted by Zachary Whyte

  1. Zachary Whyte
    Thank you for flagging. This is a known issue we're currently investigating.
  2. Zachary Whyte
    Hello, we will investigate the potential sack issue. In terms of the objective issue, we will need a save game from before January 10th 2029. Could you provide that to us?
  3. Zachary Whyte
    Thank you for the update @weststigerman1. Can you also confirm @Chilled_Abuse?
  4. Zachary Whyte
    Hi, sorry for the late reply. If this issue is still occurring for you, could you please provide us with a save file and some steps to reproduce, thank you.
  5. Zachary Whyte
    Hi, sorry for the late reply. We believe this issue should have been fixed in the latest update.
  6. Zachary Whyte
    A known issue we're aware of and looking into, thank you.
  7. Zachary Whyte
    Hello, we're sorry for the late response. We believe these issues to have been fixed in the latest update.
  8. Zachary Whyte
    Thanks for raising this. We will put under review.
  9. Zachary Whyte
    Thank you for flagging. This is a known issue we're currently investigating.
  10. Zachary Whyte
    Thanks for the files and information. We'll look into this.
  11. Zachary Whyte
    Hello, looking at the YouTube clip you provided, it appears you are using a custom view that is not present in the save you sent us, so it's hard to test the exact circumstances. Also can we ask, is it just left click + drag that isn't working for you? Is right clicking on the position column in the table working? Are you able to open any of the player selection dropdowns on the Tactics pitch?
  12. Zachary Whyte
    Thank you for the update and information. Will we note this down and investigate.
  13. Zachary Whyte
    Hello, can we please ask you remove any custom skins you might be using. Then verifying your game files as shown here - https://support.sega.com/hc/en-gb/articles/9997753543185 Then clearing your cache & preferences folder as shown here - https://support.sega.com/hc/en-gb/articles/9997644231185 Please let us known if these steps work, thank you.
  14. Zachary Whyte
    Hello, thank you for the information. We have placed under review.
  15. Zachary Whyte
    Thank you for the information. We'll examine this further.
  16. Zachary Whyte
    Thanks for the save, we'll take a closer look.
  17. Zachary Whyte
    Thank you for the save file, we have placed under review.
  18. Zachary Whyte
    Hello, could we get your save file showing this so we can examine, thank you.
  19. Zachary Whyte
    Hello, thank you for the update. In the two screenshots one is Champions League registration and the other is Premier League registration which have different rules. For a clearer view, you can go to the players profile under Overview->Information->Eligibility.
  20. Zachary Whyte
    Thank You. We will put under review.
  21. Zachary Whyte
    Thank you for the information, we will review further.
  22. Zachary Whyte
    Thank you for flagging this. We have under review.
  23. Zachary Whyte
    Hello, we have been unable to reproduce this on our end. Could you please send us your save files, thank you.
  24. Zachary Whyte
    Hello, could we please have your save file from before the final so we can examine, thank you.
  25. Zachary Whyte
    Thank you for flagging. We will investigate further.
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