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Zachary Whyte

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Everything posted by Zachary Whyte

  1. Zachary Whyte
    Thank you for flagging this, we will investigate further.
  2. Zachary Whyte
    Hello @Basdss If you have a save file from before you allocate the ESC slot then yes please send it to us.
  3. Zachary Whyte
    Hello @Dutchyboy1 Can you please try going on holiday for a few days, that should get you past the date. If possible, do you have an earlier save file from before that transfer offer was made? If you do, please upload it to us, you can see how in the link below.
  4. Zachary Whyte
    Hello, if possible do you have a save file from before that inbox message generated? If so, can you please upload it to us, you can see how in the link below.
  5. Zachary Whyte
    Hi, we will need a save file from before Trent was transfer listed by Liverpool. So before 20/12/2023 based on your screenshot.
  6. Zachary Whyte
    Thank you for the save, we will put under review.
  7. Zachary Whyte
    Here is the link to our cloud service, please tell us the name of the file once uploaded. https://oc.sigames.com/owncloud/index.php/s/Kzvhd0MdU3v4Nv4
  8. Zachary Whyte
    Hello, we already lowered the amount of GK injuries in our last update. Our internal data looks good, and we've had no other reports of high GK injury since the update. You are most likely just getting unlucky, GK injuries will still occur.
  9. Zachary Whyte
    Can you try clicking the league icon in the top left corner while playing a match.
  10. Zachary Whyte
    Thank you for the save and info, we will put under review.
  11. Zachary Whyte
    Hello, this is a known issue that will be resolved in our next game update. Thank you for flagging.
  12. Zachary Whyte
    Hello, our next game update is set for Early December. You can see more information in the link below:
  13. Zachary Whyte
    Thank you for flagging, we will put under review.
  14. Zachary Whyte
    Thanks for flagging, we will put under review.
  15. Zachary Whyte
    Hello, does this affect the default skin? If this is an issue with your custom skin we won't be able to solve.
  16. Zachary Whyte
    Hi, if you click on the white square at the bottom right, the touchline panel should hide. This button hides/shows the touchline tablet during highlights.
  17. Zachary Whyte
    Hello, can we please get your save file (from before the match if possible) and the PKM file from this match in question. You can see how to locate your PKMs in the link below.
  18. Zachary Whyte
    Thank you for the PKM, this is a known issue we're currently investigating.
  19. Zachary Whyte
    Hello, this is a known issue that should be resolved in our next game update. Thank you for raising.
  20. Zachary Whyte
    In order to investigate further we need more information. Does this only happen in a certain match? (If so, can you holiday past the match?) Does this only happen in 2D mode? Does it happen at the exact same time every time?
  21. Zachary Whyte
    Hello, this is a known issue that will be resolved in our next game update. We're sorry for the inconvenience.
  22. Zachary Whyte
    Hello, while we appreciate the detailed information, could you please create these as separate issues in individual threads. This makes it easier for us when organising and investigating, thank you.
  23. Zachary Whyte
    Hello, can you please upload your save file showing this.
  24. Zachary Whyte
    Hello, can you please upload your save file to us. You can see how in the link below:
  25. Zachary Whyte
    Thank you for raising this, we will investigate further.
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