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Zachary Whyte

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Everything posted by Zachary Whyte

  1. Zachary Whyte
    Thank you for the save file @njuzzz We will investigate further.
  2. Zachary Whyte
    Hi @ThomasHK1979 Can we ask if you have a save file from before the final match of the regular season that we could investigate?
  3. Zachary Whyte
    Hello, this is an event that can happen but it does seem severe here, do you have a save file from before the drop took place for us to to investigate?
  4. Zachary Whyte
    Hi, can we ask what league/country you are playing in?
  5. Zachary Whyte
    Hi, you can upload your save to our cloud service in the link below. https://oc.sigames.com/owncloud/index.php/s/Kzvhd0MdU3v4Nv4
  6. Zachary Whyte
    Hello @Wodkens You not experiencing the same issue, in Italy there is a playoff if 1st and 2nd (for the title) or 17th and 18th (for relegation) are tied on the same points total at the end of the season (regardless of other sorting rules). We will look to add this to the rules page.
  7. Zachary Whyte
    Hello @njuzzz Do you have a save file from before the inbox item generates for us to investigate? If so, can you please upload the save to our cloud, you can see how in the link below.
  8. Zachary Whyte
    Hello, starting from 2026 onwards there is a new international calendar which has 4 successive fixtures in that period. This means there is a gap between club fixtures, it's not necessarily a month break for everyone but it can be for some clubs such as yourself. This is an intentional change as it is based on the real life planned schedule from 2026 onwards.
  9. Zachary Whyte
    Hello, the new international calendar has 4 successive fixtures in that period. It's not necessarily a month break for everyone but it can be. If you can could upload your save file we'll do some digging as to why that Villa vs Wolves game happened.
  10. Zachary Whyte
    Hello, this is not a bug as the original contract which includes the release clause will be valid until the new contract comes into effect on 25/6/2037.
  11. Zachary Whyte
    Hi @dndgrg & @bugrakaan Just to reiterate, matches can have rain in FM24, A thing to note is that rain can show up for only parts of a match, if you are watching on for example key highlights the rain can show up for only parts of a match and so can be missed.
  12. Zachary Whyte
    Thank you for flagging this to us, we have placed under review.
  13. Zachary Whyte
    Thank you for raising @Dosukoi & @Robbles Quin ®™ We have this logged and under review.
  14. Zachary Whyte
    Thank you for the save file and information. We will investigate further.
  15. Zachary Whyte
    Hi @perky_01 I can't give you any exact timeline but you should see improvements in this area in our next game update.
  16. Zachary Whyte
    Thank you for the save files, we will investigate further.
  17. Zachary Whyte
    Hello @stabby Can you please create a support ticket using the link below. We're sorry for the inconvenience. https://support.sega.com/hc/en-gb/requests/new?ticket_form_id=360003117678
  18. Zachary Whyte
    Hello @LingLing Of course we read feedback from our users. It's a core part of my job, everyday I read the Feedback Thread, I read the Positive/Negative steam reviews, (or any other platform we get reviews) I check other websites such as Twitter & Reddit for sentiment, log Feature Requests posts by our users and so on.
  19. Zachary Whyte
    Hello, this is a known issue we're currently investigating. We hope to have it resolved in our next game update. Thank you for raising.
  20. Zachary Whyte
    Hello, we suspect this will be due to you accidentally selecting the Filter > Active Fields Only option in the bottom left corner, which removes any not selected fields from view.
  21. Zachary Whyte
    Hello, could we please get a save file from before the player meeting was called.
  22. Zachary Whyte
    Hello, this is a known issue we're currently investigating. We're sorry for the inconvenience.
  23. Zachary Whyte
    Hello @Nørbæk I loaded up your save game, for me the inbox message allowing me to select new squad numbers for the season appeared on Aug 14th. This inbox message won't generate if you go on holiday past the date it appears, perhaps this is why you haven't spotted it?
  24. Zachary Whyte
    Thank you for the save file and information, we will investigate further.
  25. Zachary Whyte
    Hi, it won't be include in any FM24 update, but we can look to add this for FM25.
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