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Zachary Whyte

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Everything posted by Zachary Whyte

  1. Zachary Whyte
    Hello @Elliot webber Thank you for the information, we now have this logged. However, this is not something we will be able to change in this FM cycle.
  2. Zachary Whyte
    Have you started a new save or is this one from earlier in the FM24 cycle?
  3. Zachary Whyte
    Hello, thank you for raising, we will be making adjustments to our weather system in FM25.
  4. Zachary Whyte
    Hi @Purplebleeder Do you have a slightly earlier save file we can use? One from before August 30th?
  5. Zachary Whyte
    Hello, can you please upload your save file to us.
  6. Zachary Whyte
    Hello, can you please send us your save file to review.
  7. Zachary Whyte
    Hi, is this the same if you remove your custom skin?
  8. Zachary Whyte
    Thank you for the save file and information, we will put under review.
  9. Zachary Whyte
    Hello @Amosifo We have been looking into this issue, but are not able to reproduce it anymore, we believe it will be resolved in our next game update. If you have a save file showing this issue (or ideally just before) I can check with your save also, thank you.
  10. Zachary Whyte
    Hello, can you please upload your save file showing this. You can see how in the link below.
  11. Zachary Whyte
    Hello, as some people have explained in your original post, this is by design and not an issue.
  12. Zachary Whyte
    Not something we've seen much of, if you upload your save we can take a closer look.
  13. Zachary Whyte
    Hello @gabox89 This feature is indeed possible. Can you please log in/out of your iCloud again then make sure your saving your game on the iCloud and not locally.
  14. Zachary Whyte

    Please

    Zachary Whyte commented on Daniel12's issue in PS5

    Hello, can you please create a support ticket using the link below where we can provide further assistance. https://fmofficial.support/Ticket
  15. Zachary Whyte
    Is this happening on any of your other save files? Because I can't actually load your save file on our internal builds due to an error. That's what makes me believe this a custom related issue. Did you use the In-game or Pre-Game Editor at all?
  16. Zachary Whyte
    Hello, we can take a closer look but as you mention this is highly likely to be due to custom editor files.
  17. Zachary Whyte
    Hello, this is a known issue we're currently investigating. There should be changes made in our next game update that should stop this situation from occurring.
  18. Zachary Whyte
    Hello @Monóstico Can you please see the link below, and follow the guide under 'My In-Game Purchases Haven't Been Applied' https://support.sega.com/hc/en-gb/articles/19474159359633-Tech-Issues
  19. Zachary Whyte
    Hi @Sacioli We're going to be making some changes in our next game update that should stop this situation from occurring.
  20. Zachary Whyte
    Hi @keithbeaky While no money is given out specifically for league position, it is factored into the TV money given to the clubs, so the money is received as a total in 1 payment, rather than in 2 separate payments.
  21. Zachary Whyte
    Hello @Sysynho This is not reproducing for us internally. We're able to load the schedules just fine. Can you give us any more detailed information that may help us track down this issue?
  22. Zachary Whyte
    Thanks for raising this, we will investigate further.
  23. Zachary Whyte
    Hi, we can see in your save file that your players are unregistered but we need a save file from before the change takes place in order to figure out what went wrong.
  24. Zachary Whyte
    Thanks for raising this to us, we will put under review.
  25. Zachary Whyte
    Hello @celtics95 There has been no official decision for AFCON 2025 to be moved to summer. The article linked only explains that this is something CAF are exploring, so we will need to wait for official confirmation before we could make the change in-game.
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