Michael Sant
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Everything posted by Michael Sant
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Inconsistencies in recruitment time.
Michael Sant commented on Kinito's issue in Scouting, Recruitment Meetings and Squad Planner
Thanks for sharing this and providing so much detail. Our QA team will need to review this and investigate further. -
Problem in the "recruitment focus" tab
Michael Sant commented on Kinito's issue in Scouting, Recruitment Meetings and Squad Planner
Thanks for sharing. Our QA team will take a look into this further. -
Thanks for taking the time to share this one with us. This one is with our QA team and they're looking into it further.
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Thank you for making us aware of this. Would you be able to share your save game in which this is happening so that our QA team can take a look into this further? A guide on how to do so is available here: https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/
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Would you be able to record this happening either on your phone or through something like OBS and share the clip with us so we can see exactly what is happening? You can upload it to our cloud storage following the instructions here:
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Leaderboards and Manager History
Michael Sant commented on TheGaminEmbassy's issue in User Interface (Closed For New Issues)
Thanks for sharing, I'm not too sure myself what we can check on at this stage. However, our QA team will take a look over this and see what we can investigate here. -
So its only an issue when you're using this other skin if I'm understanding things correct. Is that right @brianshea68?
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Player roles reset when games loads
Michael Sant commented on Nedley60's issue in Match Engine - AI and Tactics (Closed For New Issues)
Can you provide us with a screenshot of your set-up at the point you save the game & then provide us with a copy of your save game file so our QA team can investigate further? A guide on how to do so is available here: https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/ -
Aerial duels(insane statistics)
Michael Sant commented on Nick_CB's issue in Match Engine - AI and Tactics (Closed For New Issues)
Thanks for taking the time to share these examples with us. They're is with our QA team and they're looking into it further. -
Thank you for sharing this one with us. Can you share your pkm/pkm's where you have this happening? It would help our QA team look into it. A guide on how to share your file is available here: https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/
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CB getting poor ratings
Michael Sant commented on glenjamin's issue in Match Engine - AI and Tactics (Closed For New Issues)
There is going to be some subjectivity in the perception of ratings, but to investigate this we would need pkm's from games where you feel your CB's have been under scored so our QA team can take a look into any possible issues arising. A guide on how to do so is available here: https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/ -
New format Champions League Draw & Fixtures
Michael Sant commented on rmfarey's issue in All Other Issues
Would you be able to share your save game file in which this is happening? Ideally, if you have a save from before a point where some of these fixtures are generated that would be great. A guide on how to do so is available here: https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/ -
New format Champions League Draw & Fixtures
Michael Sant commented on rmfarey's issue in All Other Issues
Do you have the setting enabled in your preferences for Wednesday/Saturday fixtures, or not moving games for TV? -
This may be something different to investigate, but isn't related to this issue which we have under review. Would you be able to create a fresh post and perhaps provide a couple of those save files so our QA team can investigate if there are different reasons involved with this?
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Thanks for sharing your file. The QA team will take a look over this and see if they can find out what is happening.
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Thanks for taking the time to share this one with us. This one is with our QA team and they're looking into it further.
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Thank you for making us aware of this. Would you be able to share your save game in which this is happening (at a point you can make the request of the board) so that our QA team can take a look into this further? A guide on how to do so is available here: https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/
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Scouts return no recommendations
Michael Sant commented on -Jef-'s issue in Scouting, Recruitment Meetings and Squad Planner
It goes in phases, so by being ongoing it completes its initial duration and then restarts. -
@mhaffy would you be able to provide your save game so we can take a look into this further.
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Loan Transfer is stuck and cannot be canceled
Michael Sant commented on DavidFarinha's issue in Transfers and Contracts
Thanks for adding that extra info. Our QA team will take a look into this further. -
Thank you for making us aware of this. Would you be able to share your save game in which this is happening so that our QA team can take a look into this further? A guide on how to do so is available here: https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/
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Other posters have cleared this one up already. But yes, if a team is in the competition themselves, the clause isn't active. It's much like a relegation clause in that once a team falls below a certain standard of competition it then becomes active.
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No worries, if you see it happen again hopefully you can share a save with us then.
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Player fluent in English asking for intensive language course?
Michael Sant commented on V50's issue in Transfers and Contracts
Thanks for sharing this one with us. It's an issue we're aware and are working to get resolved. -
I can see you've got the size of text and images option, but I'm not seeing the Scaling setting. Do you have this?
