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Zachary Whyte

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Everything posted by Zachary Whyte

  1. Zachary Whyte
    Hi everyone, Epic have put in a potential fix, from our testing we have been able to join 10 random lobbies. Could you please try and see if you are able to to join a lobby. If you are still having issues we will let Epic know and they will have to investigate further.
  2. Zachary Whyte
    Thank you, we will investigate this further.
  3. Zachary Whyte
    This is current status from Epic. We're asking Epic for more details, we appreciate your patience with this matter.
  4. Zachary Whyte
    Hello, we're sorry for the late reply to this, we believe this issue should be resolved. If you a spot it again, please let us know.
  5. Zachary Whyte
    Thank you, we will investigate this further.
  6. Zachary Whyte
    Thank you for the save, we'll put under review.
  7. Zachary Whyte
    Apologies for the late reply, we resolved this issue a while ago, thank you for flagging this.
  8. Zachary Whyte
    We can't give a time frame as this is with the Epic Online Services, we're sorry for inconvenience but as soon as they have let us know when its been fixed we will respond on here. The Epic status is currently affecting the P2P Networking, which all our online games run on.
  9. Zachary Whyte
    Hello, thank you for flagging. Can you please upload your save file to us, thank you.
  10. Zachary Whyte
    Hi, can you tell us the name of file you uploaded?
  11. Zachary Whyte
    The Epic status is still the same, we are in contact with them to see what is going on.
  12. Zachary Whyte
    Hello, thank you for the very detailed information. We're currently seeing from the Epic Online Services that the development portal is down, we believe this could be the reason users are currently having issues. We are in contact with Epic Games to see what is going on. We apologise for the inconvenience. You can see the status here - https://status.epicgames.com/
  13. Zachary Whyte
    Hi, this isn't regional, the country you live in doesn't matter, we're don't know at this time when this issue with Epic will be fixed, we apologise for this inconvenience.
  14. Zachary Whyte
    Thank you for the information, we will continue to investigate this issue. We apologise for the inconvenience.
  15. Zachary Whyte
    Hi, what we're looking for is your save which can be located: C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2023\games Once you find your save you can upload it here - https://oc.sigames.com/owncloud/index.php/s/Kzvhd0MdU3v4Nv4
  16. Zachary Whyte
    Hello, have both users got an FMFC account? If a user isn't signed into FMFC even though the host is, they wont see the lobbies. So can you make sure both of you have signed up and signed in.
  17. Zachary Whyte
    Hi, we don't really have a set speed. but we would recommend a stable connection.
  18. Zachary Whyte
    Thank you for the update.
  19. Zachary Whyte
    Hello, thank you for flagging. We will investigate this further. Can you please attach your editor file. This can be found - C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2023\Editor Data
  20. Zachary Whyte
    Hi, thank you for flagging. Can you please send us your save file.
  21. Zachary Whyte
    Hello, can you please upload your save file to us, thank you.
  22. Zachary Whyte
    Hi, thank you for flagging. This is a known issue we're currently investigating.
  23. Zachary Whyte
    Hi, we're currently seeing from the Epic Online Services that the development portal is down, which could be the reason users are having issues. We are in contact with Epic Games to see what is going on. You can see the status here - https://status.epicgames.com/
  24. Zachary Whyte
    Thank you for the save file and information, we will put under review.
  25. Zachary Whyte
    Hi, we've tested your save and this appears to be fixed. If possible, do you have a save from before this issue starts to happen? This will help us run further tests.
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