Michael Sant
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Everything posted by Michael Sant
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Thank you for sharing this one with us. The QA team will investigate further.
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Player stats not updating after being transferred
Michael Sant commented on CJ'43's issue in User Interface (Closed for new issues)
So that we can take a look into this further, would you be able to provide your save game? A guide on how to do this is available here: https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/ -
Goalkeeper stats incorrect
Michael Sant commented on mighty237's issue in User Interface (Closed for new issues)
Thanks for providing your save game file, our QA team will investigate further. -
I cant start new game
Michael Sant commented on abiliocardoso1990's issue in Save Game Compatibility
If clearing your cache also didn't help, I would recommend creating a support ticket as mentioned above so that we can try and troubleshoot further with you directly. -
Thank you, our QA team will investigate further.
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The save file would need to be before you made any bids for Brandt, or is there another player you know we can reproduce it with specifically based on the save you've uploaded to us?
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Having taken an initial look into this, we would need a save a little earlier from before the point one of these bids is made. Do you happen to have a save from the days before such a bid is made where your loan manager does this?
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The save uploaded is after the bid has already been made. Do you happen to have a save from earlier at all?
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Scouting and focus on players
Michael Sant commented on boomtx's issue in Transfers, Scouting, Contracts and Intermediaries
You can upload your save game to our cloud storage, a save game would be too big to attach to a post however. If you follow the guide above then that will show you step by step what is needed. -
Would you be able to share your save game with us in this case then @marined06? A guide on how to do so is available here: https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/
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Scouts not following scouting restrictions
Michael Sant commented on cerud's issue in Transfers, Scouting, Contracts and Intermediaries
Thanks for providing your save file, the QA team will investigate further. If you also have a save you can share @rbarritt this would also be potentially helpful to the QA team. -
Would you be able to share your save game with us so that we may investigate further? A guide on how to do so is available here: https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/
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Columns in the background
Michael Sant commented on Konigun's issue in User Interface (Closed for new issues)
Thank you for letting us know. We'll take a look into this further. -
Thank you for providing more information, we'll take a look into this further.
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Loan offer email UI glitch
Michael Sant commented on koikingu's issue in User Interface (Closed for new issues)
Thanks for letting us know. -
We weren't able to load the save so were unable to investigate this further at the time. If you are seeing this happening in any other saves without these files initially in place can you provide that save game and we can then investigate it further.
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FM24 Multiple teams in Spain with 0 sponsorship income.
Michael Sant commented on vegson's issue in All Other Issues
Thanks for confirming that, we'll take a look over things to see why they were showing as zero in the first place. -
Thank you providing a detailed break down there. The QA team will take a look into this further and we'll take things from there.
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Thanks for providing more information, we do have it under review and will continue investigating.
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CSA Steaua Bucuresti promoted
Michael Sant commented on Gabry3lLuchyano's issue in Romania Competition Specific Issues
If there are other clubs you know shouldn't be able to get promoted due to their own circumstances we can look into those too. -
It is something we are working on our side. Fixes are released as parts of updates. Unfortunately this one didn't make the previous update, as we are still working on the issue on our side. Of course I appreciate its frustrating to have an ongoing issue impacting things in this way, when it does come to updating the game there are a lot of other considerations on our side before we're able to put these in place.
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I've moved this across to our Competition Specific section for Canada, this will allow the QA team to investigate further.
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Registering players for Champions League
Michael Sant commented on Steve1977beyond's issue in All Other Issues
In this instance you need to leave 3 blank spaces because out of the requirements for 8 players trained in Scotland you're at 5/8. So you would only be able to register 22 players. To be able meet the 25 limit in this situation 2 of the remaining spots would need to be filled by players trained at Rangers, and the third would then need to be trained in Scotland. Tom Lawrence is not showing any home grown status. -
Do you happen to have a save game file with a news item such as this in place? This would allow the QA team to investigate further. A guide on how to share your file is available here:
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Details on changes and bug fixes are shared at a point where appropriate. The bug tracker has never been a place through which we confirm when there will be future updates. I understand its frustrating when there is an issue impacting any particular area you're looking to use whether that be in the game itself or with the editor but given the nature of game development it would be disingenuous to promise a fix for any issue before we know for sure.
